EU Region API Processing Delays

Minor Impact Investigating Ongoing April 7, 2026

Incident Lifecycle

Investigating Investigating

Incident Timeline

Investigating
We are continuing to investigate this and will be back again as soon as we have an update. Thank you for your continued patience!
Apr 7, 2026 at 5:26 PM UTC
Investigating
Some customers in our EU region may be experiencing delays with processing data sent in through our API. Our team is investigating the cause and will provide an update soon. Thank you for your patience!
Apr 7, 2026 at 4:46 PM UTC
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