REST API Indexing Stalled since April 29th. Impacts on downstream services.
Incident Lifecycle
Incident Timeline
Monitoring
Records are being indexed in the REST API as expected again. This includes the backlog of records that were affected by this incident.
May 4, 2026 at 9:41 AM UTC
Investigating
We've resolved the issue. Records are being indexed in the REST API as expected again. This includes the backlog of records that were affected by this incident.
May 4, 2026 at 8:03 AM UTC
Investigating
We are continuing to investigate this issue.
May 3, 2026 at 11:24 PM UTC
Investigating
No newly created records have been index in REST API since 4/29. Our technical team is investigating.
Impacts on downstream services such as Crossmark, Participation Reports, Metadata Search, and Co-Access/Multiple Resolution interim pages.
Impacts on downstream services such as Crossmark, Participation Reports, Metadata Search, and Co-Access/Multiple Resolution interim pages.
May 2, 2026 at 4:37 PM UTC
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