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Issues with Cloudflare Tunnel connections and Browser Isolation sessions

Major Impact Monitoring Ongoing May 5, 2026

Incident Lifecycle

Investigating Investigating Identified Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
May 5, 2026 at 7:19 PM UTC
Identified
The connectivity issues affecting Cloudflare Tunnel and Browser Isolation have stabilized, and we have identified the root cause.

Our investigation confirms that internal service restarts across our edge infrastructure led to significant connection churn. This caused active Cloudflare Tunnel connections and Browser Isolation sessions to disconnect and attempt to re-establish simultaneously. While this surge initially resulted in elevated error rates and registration failures, service health ...
May 5, 2026 at 5:24 PM UTC
Investigating
We are continuing to investigate this issue.
May 5, 2026 at 4:58 PM UTC
Investigating
Cloudflare is investigating an issue causing connectivity disruptions for both Cloudflare Tunnel and Browser Isolation.

Initially identified as affecting only new connections, we have confirmed that existing connections might also be impacted. Due to internal service restarts across our edge infrastructure, currently active tunnels and sessions may be forced to reconnect. During this re-establishment process, customers may encounter elevated error rates or registration failures.

Our enginee...
May 5, 2026 at 4:49 PM UTC
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