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Belvo

Public API service returning 5XX errors

Major Impact Monitoring Ongoing May 15, 2026

Incident Lifecycle

Investigating Investigating Identified Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
May 15, 2026 at 12:20 PM UTC
Identified
The issue has been identified and a fix is being implemented.
May 15, 2026 at 11:54 AM UTC
Investigating
We are continuing to investigate this issue.
May 15, 2026 at 11:05 AM UTC
Investigating
We are currently experiencing a partial outage affecting the Public API service. Some requests may return 5XX responses or experience increased latency. Our engineering team is actively investigating and working to mitigate the issue
May 15, 2026 at 11:04 AM UTC
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