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Service degradation - India

Minor Impact Investigating Ongoing April 18, 2026

Incident Lifecycle

Investigating Investigating Investigating Investigating Investigating

Incident Timeline

Investigating
We are continuing to investigate the issue and are in constant contact with our upstream provider. Once we receive further information we will publish another update.

Once again we apologise for any inconvenience caused.
Apr 18, 2026 at 10:41 PM UTC
Investigating
We are continuing to investigate the issue and are in constant contact with our upstream provider. Once we receive further information we will publish another update.

Once again we apologise for any inconvenience caused.
Apr 18, 2026 at 9:20 PM UTC
Investigating
We are continuing to investigate the issue and are in constant contact with our upstream provider. Once we receive further information we will publish another update.

Once again we apologise for any inconvenience caused.
Apr 18, 2026 at 8:07 PM UTC
Investigating
We are continuing to investigate the issue and are in constant contact with our upstream provider. Once we receive further information we will publish another update.

Once again we apologise for any inconvenience caused.
Apr 18, 2026 at 6:42 PM UTC
Investigating
We are currently experiencing service degradation with our upstream provider in India. This will impact sessions in the Indian zone. We're in contact with our upstream provider and will provide an update once we receive further information. We apologise for any inconvenience caused.
Apr 18, 2026 at 5:36 PM UTC
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