Maintenance in US Cluster [COMPLETED]

Critical Impact Investigating Ongoing April 4, 2026

Incident Lifecycle

Investigating Investigating Investigating Investigating Investigating Investigating Investigating Investigating

Incident Timeline

Investigating
Maintenance in US Cluster is completed.
Alerts are functional again, Data Collectors are still offline
Apr 11, 2026 at 3:43 PM UTC
Investigating
Starting 11:00 AM UTC. Expected downtime for US Customers: ~3 hours
Apr 11, 2026 at 10:36 AM UTC
Investigating
Maintenance in Frankfurt Cluster is completed.
Alerts are functional again, Data Collectors are still offline.
Apr 11, 2026 at 10:33 AM UTC
Investigating
Starting 7:00 AM UTC. Expected downtime for Frankfurt Customers: ~3 hours
Apr 11, 2026 at 6:21 AM UTC
Investigating
We are experiencing issues in collecting data, and detecting and dispatching anomaly type alerts
Apr 6, 2026 at 8:18 AM UTC
Investigating
All data collectors are currently not working. We are working on restoring them.
Apr 4, 2026 at 9:32 PM UTC
Investigating
[CRUCIAL UPDATE]
The following Data Collectors are currently affected and are not retreiving any samples:
- Snowflake
- S3
- Kinesis
We are continuing to investigate the issue.
Apr 4, 2026 at 3:02 PM UTC
Investigating
Snowflake Streams have encountered difficulties in retrieving data samples over the last few hours.
This issue is not localized to a single region but is impacting all of our clusters across different geographical areas.
Our team is actively conducting a thorough investigation to identify the root cause of this disruption and to implement a resolution as quickly as possible
Apr 4, 2026 at 8:00 AM UTC
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