Service Disruption: Smart Messaging, Product Dashboard AI Assistant and Voice Booking

Minor Impact Monitoring Ongoing April 1, 2026

Incident Lifecycle

Identified Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Apr 1, 2026 at 6:26 PM UTC
Identified
We are currently experiencing an ongoing issue impacting Smart Messaging and the Product Dashboard AI Assistant.

We are also experiencing degraded performance on the voice booking name transcription.

We have identified the root cause of these issues and are working on a solution.
Apr 1, 2026 at 5:21 PM UTC
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