Tidio vs Zendesk
Side-by-side reliability comparison based on real-time monitoring data over the last 25 days.
Tidio
Customer service platform with live chat, chatbots, and AI-powered customer support tools.
OperationalZendesk
Customer service software and sales CRM platform with ticketing, live chat, help center, and AI-powered automation for support teams.
Operational| Metric | Tidio | Zendesk |
|---|---|---|
| Current Status | Operational | Operational |
| Uptime (25-day) | 100% | 96% |
| Days with Issues | 0 | 1 |
| Feed Type | Statuspage | Healthcheck |
| Status Page | View → | View → |
Tidio vs Zendesk: Reliability Comparison
Choosing between Tidio and Zendesk? Reliability matters. ServiceAlert.ai tracks both services in real time, monitoring their status pages for outages, degraded performance, and maintenance windows.
Over the last 25 days, Tidio has maintained 100% uptime with 0 days of issues, while Zendesk has achieved 96% uptime with 1 day of issues.
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