Tidio vs Freshworks
Side-by-side reliability comparison based on real-time monitoring data over the last 18 days.
Tidio
Customer service platform with live chat, chatbots, and AI-powered customer support tools.
OperationalFreshworks
Business software suite including Freshdesk, Freshservice, and Freshsales for customer support, IT service management, and CRM.
Operational| Metric | Tidio | Freshworks |
|---|---|---|
| Current Status | Operational | Operational |
| Uptime (18-day) | 100% | 94.44% |
| Days with Issues | 0 | 1 |
| Feed Type | Statuspage | Healthcheck |
| Status Page | View → | View → |
Tidio vs Freshworks: Reliability Comparison
Choosing between Tidio and Freshworks? Reliability matters. ServiceAlert.ai tracks both services in real time, monitoring their status pages for outages, degraded performance, and maintenance windows.
Over the last 18 days, Tidio has maintained 100% uptime with 0 days of issues, while Freshworks has achieved 94.44% uptime with 1 day of issues.
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