Freshworks vs Tidio
Side-by-side reliability comparison based on real-time monitoring data over the last 18 days.
Freshworks
Business software suite including Freshdesk, Freshservice, and Freshsales for customer support, IT service management, and CRM.
OperationalTidio
Customer service platform with live chat, chatbots, and AI-powered customer support tools.
Operational| Metric | Freshworks | Tidio |
|---|---|---|
| Current Status | Operational | Operational |
| Uptime (18-day) | 94.44% | 100% |
| Days with Issues | 1 | 0 |
| Feed Type | Healthcheck | Statuspage |
| Status Page | View → | View → |
Freshworks vs Tidio: Reliability Comparison
Choosing between Freshworks and Tidio? Reliability matters. ServiceAlert.ai tracks both services in real time, monitoring their status pages for outages, degraded performance, and maintenance windows.
Over the last 18 days, Freshworks has maintained 94.44% uptime with 1 day of issues, while Tidio has achieved 100% uptime with 0 days of issues.
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