SLA Compliance Tracking

Vendor uptime versus published SLA targets — who is meeting their commitments and who is breaching.

451

Meeting SLA

1,397

Breaching SLA

1,848

SLA-tracked vendors

24%

Compliance rate

Service	Status	SLA Target	Actual (30d)	Delta
GitGuardian	Breaching SLA	99.9%	97.21%	-2.69
Immuta	Breaching SLA	99.9%	97.21%	-2.69
Metronome	Breaching SLA	99.9%	97.21%	-2.69
PocketSmith	Breaching SLA	99.9%	97.21%	-2.69
Skio	Breaching SLA	99.9%	97.21%	-2.69
Talkdesk	Breaching SLA	99.9%	97.21%	-2.69
TiDB Cloud	Breaching SLA	99.9%	97.21%	-2.69
Yardi Systems	Breaching SLA	99.9%	97.21%	-2.69
AdGuard	Breaching SLA	99.9%	97.35%	-2.55
Anaconda	Breaching SLA	99.9%	97.35%	-2.55
Chainalysis	Breaching SLA	99.9%	97.35%	-2.55
Convivastatus	Breaching SLA	99.9%	97.35%	-2.55
FloQast	Breaching SLA	99.9%	97.35%	-2.55
GatewayAPI	Breaching SLA	99.9%	97.35%	-2.55
iSAMS Ltd	Breaching SLA	99.9%	97.35%	-2.55
JW Player	Breaching SLA	99.9%	97.35%	-2.55
Make (Integromat)	Breaching SLA	99.9%	97.35%	-2.55
MoEngage	Breaching SLA	99.9%	97.35%	-2.55
Prisma	Breaching SLA	99.9%	97.35%	-2.55
Atlantic.Net	Breaching SLA	99.9%	97.49%	-2.41
Class Technologies	Breaching SLA	99.9%	97.49%	-2.41
Egnyte	Breaching SLA	99.9%	97.49%	-2.41
Epic Games	Breaching SLA	99.9%	97.49%	-2.41
Exabeam	Breaching SLA	99.9%	97.49%	-2.41
Maze	Breaching SLA	99.9%	97.49%	-2.41
Nowsta	Breaching SLA	99.9%	97.49%	-2.41
Render	Breaching SLA	99.9%	97.49%	-2.41
Sellbrite	Breaching SLA	99.9%	97.49%	-2.41
Sentry	Breaching SLA	99.9%	97.49%	-2.41
Tenderly	Breaching SLA	99.9%	97.49%	-2.41
Voximplant	Breaching SLA	99.9%	97.49%	-2.41
Beekeeper	Breaching SLA	99.9%	97.63%	-2.27
Cloudli Communications	Breaching SLA	99.9%	97.63%	-2.27
CodeSignal	Breaching SLA	99.9%	97.63%	-2.27
Depot	Breaching SLA	99.9%	97.63%	-2.27
DocuSign	Breaching SLA	99.9%	97.63%	-2.27
DroneDeploy	Breaching SLA	99.9%	97.63%	-2.27
MacStadium	Breaching SLA	99.9%	97.63%	-2.27
Make	Breaching SLA	99.9%	97.63%	-2.27
Maxio	Breaching SLA	99.9%	97.63%	-2.27
New Relic	Breaching SLA	99.9%	97.63%	-2.27
PowerSchool	Breaching SLA	99.9%	97.63%	-2.27
Runway	Breaching SLA	99.9%	97.63%	-2.27
Samsara	Breaching SLA	99.9%	97.63%	-2.27
Targetprocess	Breaching SLA	99.9%	97.63%	-2.27
Tavus	Breaching SLA	99.9%	97.63%	-2.27
TuneIn	Breaching SLA	99.9%	97.63%	-2.27
Warp	Breaching SLA	99.9%	97.63%	-2.27
DrFirst	Breaching SLA	99.9%	97.77%	-2.13
OrderMyGear	Breaching SLA	99.9%	97.77%	-2.13

How we score SLA compliance

Each vendor is compared against its publicly stated SLA target. "Meeting" means the actual 30-day uptime is at or above the target; "Breaching" means below. Delta is the gap (positive = exceeding by that much; negative = breaching by that much). Breach hours convert the percentage gap into the actual hours of unmet SLA over the period.

See also: uptime rankings for raw 30/90-day reliability and transparency grades for how quickly each vendor acknowledges incidents.