SLA Compliance Tracking

Vendor uptime versus published SLA targets: who is meeting their commitments and who is breaching.

884

Meeting SLA

940

Breaching SLA

1,824

SLA-tracked vendors

48%

Compliance rate

Service	Status	SLA Target	Actual (30d)	Delta
F-Secure services	Breaching SLA	99.9%	96.53%	-3.37
Kameleoon	Breaching SLA	99.9%	96.53%	-3.37
Precisely	Breaching SLA	99.9%	96.53%	-3.37
Tiendanube	Breaching SLA	99.9%	96.53%	-3.37
Toast	Breaching SLA	99.9%	96.53%	-3.37
Wikimedia	Breaching SLA	99.9%	96.53%	-3.37
Airwallex	Breaching SLA	99.9%	96.67%	-3.23
Blueshift	Breaching SLA	99.9%	96.67%	-3.23
DonorPerfect	Breaching SLA	99.9%	96.67%	-3.23
Expensify	Breaching SLA	99.9%	96.67%	-3.23
Balance	Breaching SLA	99.9%	96.67%	-3.23
Magic	Breaching SLA	99.9%	96.67%	-3.23
Vanilla Forums	Breaching SLA	99.9%	96.67%	-3.23
Assembled	Breaching SLA	99.9%	96.81%	-3.09
Cloudsmith	Breaching SLA	99.9%	96.81%	-3.09
Deepgram	Breaching SLA	99.9%	96.81%	-3.09
Deviniti Cloud Apps	Breaching SLA	99.9%	96.81%	-3.09
Instaclustr	Breaching SLA	99.9%	96.81%	-3.09
Instructure (Canvas LMS)	Breaching SLA	99.9%	96.81%	-3.09
Monzo Bank	Breaching SLA	99.9%	96.81%	-3.09
Simetrik NCLC	Breaching SLA	99.9%	96.81%	-3.09
sipgate	Breaching SLA	99.9%	96.81%	-3.09
Vercel	Breaching SLA	99.9%	96.81%	-3.09
Accredible	Breaching SLA	99.9%	96.94%	-2.96
Argyle	Breaching SLA	99.9%	96.94%	-2.96
Flock Safety	Breaching SLA	99.9%	96.94%	-2.96
Kajabi	Breaching SLA	99.9%	96.94%	-2.96
Lovable	Breaching SLA	99.9%	96.94%	-2.96
Hosted Mender	Breaching SLA	99.9%	96.94%	-2.96
Milanote	Breaching SLA	99.9%	96.94%	-2.96
MoonPay	Breaching SLA	99.9%	96.94%	-2.96
Procurify	Breaching SLA	99.9%	96.94%	-2.96
Salesloft	Breaching SLA	99.9%	96.94%	-2.96
Acquia Inc	Breaching SLA	99.9%	97.08%	-2.82
Chainalysis	Breaching SLA	99.9%	97.08%	-2.82
Coveo Cloud	Breaching SLA	99.9%	97.08%	-2.82
Goldcast	Breaching SLA	99.9%	97.08%	-2.82
Gong	Breaching SLA	99.9%	97.08%	-2.82
Green thumb	Breaching SLA	99.9%	97.08%	-2.82
Maven Central	Breaching SLA	99.9%	97.08%	-2.82
Mixpanel	Breaching SLA	99.9%	97.08%	-2.82
Ontraport	Breaching SLA	99.9%	97.08%	-2.82
Pinecone	Breaching SLA	99.9%	97.08%	-2.82
Trainual	Breaching SLA	99.9%	97.08%	-2.82
Vivantio	Breaching SLA	99.9%	97.08%	-2.82
Altmetric	Breaching SLA	99.9%	97.22%	-2.68
BlueConic	Breaching SLA	99.9%	97.22%	-2.68
Classy (GoFundMe)	Breaching SLA	99.9%	97.22%	-2.68
Narvar	Breaching SLA	99.9%	97.22%	-2.68
PowerSchool	Breaching SLA	99.9%	97.22%	-2.68

How we score SLA compliance

Each vendor is compared against its publicly stated SLA target. "Meeting" means the actual 30-day uptime is at or above the target; "Breaching" means below. Delta is the gap (positive = exceeding by that much; negative = breaching by that much). Breach hours convert the percentage gap into the actual hours of unmet SLA over the period.

See also: uptime rankings for raw 30/90-day reliability and transparency grades for how quickly each vendor acknowledges incidents.