SLA Compliance Tracking

Vendor uptime versus published SLA targets: who is meeting their commitments and who is breaching.

884

Meeting SLA

940

Breaching SLA

1,824

SLA-tracked vendors

48%

Compliance rate

Service	Status	SLA Target	Actual (30d)	Delta
Lever	Breaching SLA	99.9%	92.50%	-7.40
Replicated	Breaching SLA	99.9%	92.50%	-7.40
Amplify	Breaching SLA	99.9%	92.64%	-7.26
Chaturbate	Breaching SLA	99.9%	92.64%	-7.26
Nulogy	Breaching SLA	99.9%	92.64%	-7.26
Capsule	Breaching SLA	99.9%	92.78%	-7.12
Klaviyo	Breaching SLA	99.9%	92.78%	-7.12
MailChannels	Breaching SLA	99.9%	92.92%	-6.98
SendGrid	Breaching SLA	99.9%	92.92%	-6.98
Criteo	Breaching SLA	99.9%	93.06%	-6.84
Render	Breaching SLA	99.9%	93.06%	-6.84
Porter	Breaching SLA	99.9%	93.19%	-6.71
BigCommerce	Breaching SLA	99.9%	93.33%	-6.57
GoDaddy	Breaching SLA	99.9%	93.33%	-6.57
BigID	Breaching SLA	99.9%	93.47%	-6.43
Bubble	Breaching SLA	99.9%	93.47%	-6.43
ClickSend	Breaching SLA	99.9%	93.61%	-6.29
Docker	Breaching SLA	99.9%	93.61%	-6.29
Imperva	Breaching SLA	99.9%	93.61%	-6.29
AdGuard	Breaching SLA	99.9%	93.75%	-6.15
BuildOps	Breaching SLA	99.9%	93.89%	-6.01
Draftbit	Breaching SLA	99.9%	93.89%	-6.01
Payrexx	Breaching SLA	99.9%	93.89%	-6.01
PEXA	Breaching SLA	99.9%	93.89%	-6.01
Cleavr	Breaching SLA	99.9%	94.03%	-5.87
ClickMagick	Breaching SLA	99.9%	94.03%	-5.87
Semgrep	Breaching SLA	99.9%	94.03%	-5.87
Hootsuite	Breaching SLA	99.9%	94.17%	-5.73
Shortcut	Breaching SLA	99.9%	94.17%	-5.73
Canva	Breaching SLA	99.9%	94.31%	-5.59
Masterplan	Breaching SLA	99.9%	94.31%	-5.59
Doppler	Breaching SLA	99.9%	94.44%	-5.46
Atlassian (Jira)	Breaching SLA	99.9%	94.44%	-5.46
Jottacloud Public	Breaching SLA	99.9%	94.44%	-5.46
Descript	Breaching SLA	99.9%	94.58%	-5.32
Hevo Data	Breaching SLA	99.9%	94.58%	-5.32
PlanetScale	Breaching SLA	99.9%	94.58%	-5.32
Weave	Breaching SLA	99.9%	94.72%	-5.18
Blend	Breaching SLA	99.9%	95.00%	-4.90
HelloID	Breaching SLA	99.9%	95.00%	-4.90
Nuvemshop	Breaching SLA	99.9%	95.00%	-4.90
VanillaSoft	Breaching SLA	99.9%	95.00%	-4.90
Chargebee	Breaching SLA	99.9%	95.14%	-4.76
Coda	Breaching SLA	99.9%	95.14%	-4.76
Entur AS	Breaching SLA	99.9%	95.14%	-4.76
HashiCorp	Breaching SLA	99.9%	95.14%	-4.76
HCP Terraform	Breaching SLA	99.9%	95.14%	-4.76
Lob	Breaching SLA	99.9%	95.14%	-4.76
Weights & Biases	Breaching SLA	99.9%	95.14%	-4.76
Alpaca	Breaching SLA	99.9%	95.28%	-4.62

How we score SLA compliance

Each vendor is compared against its publicly stated SLA target. "Meeting" means the actual 30-day uptime is at or above the target; "Breaching" means below. Delta is the gap (positive = exceeding by that much; negative = breaching by that much). Breach hours convert the percentage gap into the actual hours of unmet SLA over the period.

See also: uptime rankings for raw 30/90-day reliability and transparency grades for how quickly each vendor acknowledges incidents.