SLA Compliance Tracking

Vendor uptime versus published SLA targets: who is meeting their commitments and who is breaching.

866

Meeting SLA

964

Breaching SLA

1,830

SLA-tracked vendors

47%

Compliance rate

Service	Status	SLA Target	Actual (30d)	Delta
Ionic	Breaching SLA	99.9%	87.22%	-12.68
Mixpanel	Breaching SLA	99.9%	87.22%	-12.68
Intapp, Inc.	Breaching SLA	99.9%	87.36%	-12.54
Mendix Technology	Breaching SLA	99.9%	87.50%	-12.40
Doppler	Breaching SLA	99.9%	87.64%	-12.26
TabaPay	Breaching SLA	99.9%	87.78%	-12.12
iAdvize (HA)	Breaching SLA	99.9%	87.92%	-11.98
Bolt	Breaching SLA	99.9%	88.19%	-11.71
Klue	Breaching SLA	99.9%	88.61%	-11.29
Conga	Breaching SLA	99.9%	88.75%	-11.15
Skio	Breaching SLA	99.9%	88.75%	-11.15
OrderMyGear	Breaching SLA	99.9%	88.89%	-11.01
Emplifi	Breaching SLA	99.9%	89.03%	-10.87
Midjourney	Breaching SLA	99.9%	89.17%	-10.73
TeamDynamix	Breaching SLA	99.9%	89.17%	-10.73
UpCloud	Breaching SLA	99.9%	89.17%	-10.73
Netlify	Breaching SLA	99.9%	89.31%	-10.59
DeepAI	Breaching SLA	99.9%	89.44%	-10.46
GitHub	Breaching SLA	99.9%	89.44%	-10.46
Adaptive	Breaching SLA	99.9%	89.58%	-10.32
Crates.io (Rust)	Breaching SLA	99.9%	89.58%	-10.32
Smartsheet	Breaching SLA	99.9%	89.58%	-10.32
Blend	Breaching SLA	99.9%	89.72%	-10.18
Voximplant	Breaching SLA	99.9%	89.72%	-10.18
Apache Software Foundation	Breaching SLA	99.9%	89.86%	-10.04
Findem	Breaching SLA	99.9%	89.86%	-10.04
Rapid7	Breaching SLA	99.9%	89.86%	-10.04
Uphold	Breaching SLA	99.9%	89.86%	-10.04
itslearning	Breaching SLA	99.9%	90.00%	-9.90
Mono Solutions	Breaching SLA	99.9%	90.00%	-9.90
Toast	Breaching SLA	99.9%	90.14%	-9.76
Wattpad	Breaching SLA	99.9%	90.14%	-9.76
Anaplan	Breaching SLA	99.9%	90.28%	-9.62
Codefresh	Breaching SLA	99.9%	90.28%	-9.62
Productboard	Breaching SLA	99.9%	90.28%	-9.62
orderbird	Breaching SLA	99.9%	90.42%	-9.48
Computop Paygate GmbH	Breaching SLA	99.9%	90.56%	-9.34
GitLab	Breaching SLA	99.9%	90.56%	-9.34
BuildOps	Breaching SLA	99.9%	90.69%	-9.21
Kinsta	Breaching SLA	99.9%	90.69%	-9.21
Zeotap	Breaching SLA	99.9%	90.69%	-9.21
Backbase	Breaching SLA	99.9%	90.97%	-8.93
MailChannels	Breaching SLA	99.9%	91.11%	-8.79
Oyster	Breaching SLA	99.9%	91.11%	-8.79
PermitFlow	Breaching SLA	99.9%	91.11%	-8.79
Shippo	Breaching SLA	99.9%	91.11%	-8.79
Todoist	Breaching SLA	99.9%	91.11%	-8.79
ClickMagick	Breaching SLA	99.9%	91.25%	-8.65
Cleavr	Breaching SLA	99.9%	91.39%	-8.51
Convivastatus	Breaching SLA	99.9%	91.39%	-8.51

How we score SLA compliance

Each vendor is compared against its publicly stated SLA target. "Meeting" means the actual 30-day uptime is at or above the target; "Breaching" means below. Delta is the gap (positive = exceeding by that much; negative = breaching by that much). Breach hours convert the percentage gap into the actual hours of unmet SLA over the period.

See also: uptime rankings for raw 30/90-day reliability and transparency grades for how quickly each vendor acknowledges incidents.