SLA Compliance Tracking

Vendor uptime versus published SLA targets — who is meeting their commitments and who is breaching.

451

Meeting SLA

1,397

Breaching SLA

1,848

SLA-tracked vendors

24%

Compliance rate

Service	Status	SLA Target	Actual (30d)	Delta
ClickFunnels	Breaching SLA	99.9%	86.73%	-13.17
Replicated	Breaching SLA	99.9%	86.73%	-13.17
Bitrise	Breaching SLA	99.9%	86.87%	-13.03
emnify	Breaching SLA	99.9%	86.87%	-13.03
Directus	Breaching SLA	99.9%	87.01%	-12.89
GoTab	Breaching SLA	99.9%	87.01%	-12.89
Checkly	Breaching SLA	99.9%	87.15%	-12.75
Quintype	Breaching SLA	99.9%	87.15%	-12.75
DocHub	Breaching SLA	99.9%	87.43%	-12.47
Peakon	Breaching SLA	99.9%	87.57%	-12.33
CoreWeave	Breaching SLA	99.9%	87.71%	-12.19
Doppler	Breaching SLA	99.9%	87.71%	-12.19
AMBOSS	Breaching SLA	99.9%	87.85%	-12.05
ZoomInfo	Breaching SLA	99.9%	87.99%	-11.91
Bynder	Breaching SLA	99.9%	88.13%	-11.77
InnFlow	Breaching SLA	99.9%	88.13%	-11.77
Harness	Breaching SLA	99.9%	88.27%	-11.63
PostHog	Breaching SLA	99.9%	88.27%	-11.63
Intapp, Inc.	Breaching SLA	99.9%	88.69%	-11.21
UiPath	Breaching SLA	99.9%	88.69%	-11.21
Findem	Breaching SLA	99.9%	88.97%	-10.93
Weave	Breaching SLA	99.9%	88.97%	-10.93
Codecov	Breaching SLA	99.9%	89.11%	-10.79
Snapdocs, Inc.	Breaching SLA	99.9%	89.11%	-10.79
Pantheon	Breaching SLA	99.9%	89.25%	-10.65
Zoom	Breaching SLA	99.9%	89.25%	-10.65
Daily	Breaching SLA	99.9%	89.26%	-10.64
Pulse	Breaching SLA	99.9%	89.39%	-10.51
Shipwell	Breaching SLA	99.9%	89.39%	-10.51
Pitney Bowes	Breaching SLA	99.9%	89.53%	-10.37
Podium	Breaching SLA	99.9%	89.53%	-10.37
Vespa Cloud	Breaching SLA	99.9%	89.53%	-10.37
Zenegy	Breaching SLA	99.9%	89.53%	-10.37
DoiT International	Breaching SLA	99.9%	89.66%	-10.24
Draftbit	Breaching SLA	99.9%	89.66%	-10.24
Mergify	Breaching SLA	99.9%	89.80%	-10.10
Practice Fusion	Breaching SLA	99.9%	89.80%	-10.10
Higher Logic Platform	Breaching SLA	99.9%	89.94%	-9.96
Porter	Breaching SLA	99.9%	89.94%	-9.96
AI21 Studio	Breaching SLA	99.9%	90.36%	-9.54
Anthropic (Claude)	Breaching SLA	99.9%	90.36%	-9.54
dbt Cloud	Breaching SLA	99.9%	90.36%	-9.54
Airwallex	Breaching SLA	99.9%	90.50%	-9.40
Delinea	Breaching SLA	99.9%	90.50%	-9.40
EmploymentHero	Breaching SLA	99.9%	90.64%	-9.26
Finalsite	Breaching SLA	99.9%	90.64%	-9.26
Masterplan	Breaching SLA	99.9%	90.64%	-9.26
orderbird	Breaching SLA	99.9%	90.64%	-9.26
Gusto	Breaching SLA	99.9%	90.78%	-9.12
Qualia	Breaching SLA	99.9%	90.78%	-9.12

How we score SLA compliance

Each vendor is compared against its publicly stated SLA target. "Meeting" means the actual 30-day uptime is at or above the target; "Breaching" means below. Delta is the gap (positive = exceeding by that much; negative = breaching by that much). Breach hours convert the percentage gap into the actual hours of unmet SLA over the period.

See also: uptime rankings for raw 30/90-day reliability and transparency grades for how quickly each vendor acknowledges incidents.