SLA Compliance Tracking

Vendor uptime versus published SLA targets: who is meeting their commitments and who is breaching.

866

Meeting SLA

964

Breaching SLA

1,830

SLA-tracked vendors

47%

Compliance rate

Service	Status	SLA Target	Actual (30d)	Delta
CRM Messaging	Breaching SLA	99.9%	80.69%	-19.21
dbt Cloud	Breaching SLA	99.9%	80.69%	-19.21
SecureGive	Breaching SLA	99.9%	80.69%	-19.21
Vetster	Breaching SLA	99.9%	80.69%	-19.21
Altmetric	Breaching SLA	99.9%	81.39%	-18.51
insightsoftware	Breaching SLA	99.9%	81.39%	-18.51
LaunchDarkly	Breaching SLA	99.9%	82.36%	-17.54
Kajabi	Breaching SLA	99.9%	82.50%	-17.40
DataRobot	Breaching SLA	99.9%	82.64%	-17.26
GoTab	Breaching SLA	99.9%	82.64%	-17.26
CoreWeave	Breaching SLA	99.9%	82.78%	-17.12
FERN	Breaching SLA	99.9%	82.78%	-17.12
ProPay	Breaching SLA	99.9%	82.78%	-17.12
Aiven	Breaching SLA	99.9%	82.92%	-16.98
Mercado Pago	Breaching SLA	99.9%	83.19%	-16.71
Replicated	Breaching SLA	99.9%	83.19%	-16.71
CircleCI	Breaching SLA	99.9%	83.63%	-16.27
Tidio	Breaching SLA	99.9%	83.75%	-16.15
Plum Fintech	Breaching SLA	99.9%	83.75%	-16.15
AWS	Breaching SLA	99.99%	83.89%	-16.10
Vanilla Forums	Breaching SLA	99.9%	83.89%	-16.01
Chainalysis	Breaching SLA	99.9%	84.03%	-15.87
Verkada	Breaching SLA	99.9%	84.03%	-15.87
Harness	Breaching SLA	99.9%	84.58%	-15.32
IPVanish	Breaching SLA	99.9%	84.58%	-15.32
Shipwell	Breaching SLA	99.9%	84.72%	-15.18
AI21 Studio	Breaching SLA	99.9%	84.86%	-15.04
Jobvite Operational	Breaching SLA	99.9%	84.86%	-15.04
Talkdesk	Breaching SLA	99.9%	84.86%	-15.04
Bubble	Breaching SLA	99.9%	85.28%	-14.62
Gusto	Breaching SLA	99.9%	85.42%	-14.48
Newforma	Breaching SLA	99.9%	85.42%	-14.48
Tink	Breaching SLA	99.9%	85.42%	-14.48
Coda	Breaching SLA	99.9%	85.56%	-14.34
Code42 Software, Inc.	Breaching SLA	99.9%	85.69%	-14.21
Front	Breaching SLA	99.9%	85.83%	-14.07
SuperOffice	Breaching SLA	99.9%	85.97%	-13.93
Dataquest	Breaching SLA	99.9%	86.11%	-13.79
Imagine Learning	Breaching SLA	99.9%	86.39%	-13.51
Veritone	Breaching SLA	99.9%	86.39%	-13.51
Cytracom	Breaching SLA	99.9%	86.53%	-13.37
Dropbox	Breaching SLA	99.9%	86.53%	-13.37
Tinybird	Breaching SLA	99.9%	86.53%	-13.37
Dremio Cloud	Breaching SLA	99.9%	86.81%	-13.09
Greenhouse	Breaching SLA	99.9%	86.94%	-12.96
JFrog	Breaching SLA	99.9%	86.94%	-12.96
Mollie	Breaching SLA	99.9%	86.94%	-12.96
ServiceMax	Breaching SLA	99.9%	87.08%	-12.82
Assembled	Breaching SLA	99.9%	87.22%	-12.68
Eduka	Breaching SLA	99.9%	87.22%	-12.68

How we score SLA compliance

Each vendor is compared against its publicly stated SLA target. "Meeting" means the actual 30-day uptime is at or above the target; "Breaching" means below. Delta is the gap (positive = exceeding by that much; negative = breaching by that much). Breach hours convert the percentage gap into the actual hours of unmet SLA over the period.

See also: uptime rankings for raw 30/90-day reliability and transparency grades for how quickly each vendor acknowledges incidents.