SLA Compliance Tracking

Vendor uptime versus published SLA targets — who is meeting their commitments and who is breaching.

475

Meeting SLA

1,372

Breaching SLA

1,847

SLA-tracked vendors

26%

Compliance rate

Service	Status	SLA Target	Actual (30d)	Delta
ntfy	Meeting SLA	99.9%	100.00%	+0.10
Nuix SaaS	Meeting SLA	99.9%	100.00%	+0.10
Nymbus	Meeting SLA	99.9%	100.00%	+0.10
Observe	Meeting SLA	99.9%	100.00%	+0.10
OfficeRnD	Meeting SLA	99.9%	100.00%	+0.10
Auth0 FGA	Meeting SLA	99.9%	100.00%	+0.10
ON24 Intelligent Engagement Platform	Meeting SLA	99.9%	100.00%	+0.10
Orbit	Meeting SLA	99.9%	100.00%	+0.10
Order	Meeting SLA	99.9%	100.00%	+0.10
Otter.ai	Meeting SLA	99.9%	100.00%	+0.10
OVHcloud	Meeting SLA	99.9%	100.00%	+0.10
PactFlow	Meeting SLA	99.9%	100.00%	+0.10
PagerDuty	Meeting SLA	99.9%	100.00%	+0.10
Pandium	Meeting SLA	99.9%	100.00%	+0.10
Paperless Post	Meeting SLA	99.9%	100.00%	+0.10
Papertrail	Meeting SLA	99.9%	100.00%	+0.10
Paramount+	Meeting SLA	99.9%	100.00%	+0.10
Parchment	Meeting SLA	99.9%	100.00%	+0.10
Payoneer	Meeting SLA	99.9%	100.00%	+0.10
PayPal	Meeting SLA	99.9%	100.00%	+0.10
PayRange	Meeting SLA	99.9%	100.00%	+0.10
PDFfiller	Meeting SLA	99.9%	100.00%	+0.10
Percolate	Meeting SLA	99.9%	100.00%	+0.10
Perfecto	Meeting SLA	99.9%	100.00%	+0.10
Perkbox	Meeting SLA	99.9%	100.00%	+0.10
Perplexity	Meeting SLA	99.9%	100.00%	+0.10
Pine Events	Meeting SLA	99.9%	100.00%	+0.10
Pinterest	Meeting SLA	99.9%	100.00%	+0.10
Plane	Meeting SLA	99.9%	100.00%	+0.10
Planful	Meeting SLA	99.9%	100.00%	+0.10
Planhat	Meeting SLA	99.9%	100.00%	+0.10
Podio	Meeting SLA	99.9%	100.00%	+0.10
Prime	Meeting SLA	99.9%	100.00%	+0.10
Printful	Meeting SLA	99.9%	100.00%	+0.10
Prismatic	Meeting SLA	99.9%	100.00%	+0.10
Privacera	Meeting SLA	99.9%	100.00%	+0.10
Process	Meeting SLA	99.9%	100.00%	+0.10
ProcessUnity	Meeting SLA	99.9%	100.00%	+0.10
Proposify	Meeting SLA	99.9%	100.00%	+0.10
PROS	Meeting SLA	99.9%	100.00%	+0.10
Puppet	Meeting SLA	99.9%	100.00%	+0.10
PyPI (Python)	Meeting SLA	99.9%	100.00%	+0.10
Python Infrastructure	Meeting SLA	99.9%	100.00%	+0.10
QGenda	Meeting SLA	99.9%	100.00%	+0.10
Qubole	Meeting SLA	99.9%	100.00%	+0.10
Querio	Meeting SLA	99.9%	100.00%	+0.10
Railway	Meeting SLA	99.9%	100.00%	+0.10
Rainforest QA	Meeting SLA	99.9%	100.00%	+0.10
Ravelin	Meeting SLA	99.9%	100.00%	+0.10
Razer	Meeting SLA	99.9%	100.00%	+0.10

How we score SLA compliance

Each vendor is compared against its publicly stated SLA target. "Meeting" means the actual 30-day uptime is at or above the target; "Breaching" means below. Delta is the gap (positive = exceeding by that much; negative = breaching by that much). Breach hours convert the percentage gap into the actual hours of unmet SLA over the period.

See also: uptime rankings for raw 30/90-day reliability and transparency grades for how quickly each vendor acknowledges incidents.