New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
Services Pricing Dashboard

SLA Compliance Tracking

Vendor uptime versus published SLA targets — who is meeting their commitments and who is breaching.

475
Meeting SLA
1,372
Breaching SLA
1,847
SLA-tracked vendors
26%
Compliance rate
Service Status SLA Target Actual (30d) Delta
Kayako Meeting SLA 99.9% 100.00% +0.10
Keen IO Meeting SLA 99.9% 100.00% +0.10
Keeper Security Meeting SLA 99.9% 100.00% +0.10
Khan Academy Meeting SLA 99.9% 100.00% +0.10
Kickserv Meeting SLA 99.9% 100.00% +0.10
Kindful Meeting SLA 99.9% 100.00% +0.10
Klue Meeting SLA 99.9% 100.00% +0.10
Kobiton Inc Meeting SLA 99.9% 100.00% +0.10
Kontent.ai Meeting SLA 99.9% 100.00% +0.10
Kraken.io Meeting SLA 99.9% 100.00% +0.10
Kudos Meeting SLA 99.9% 100.00% +0.10
lawcus Meeting SLA 99.9% 100.00% +0.10
Layer5 Meeting SLA 99.9% 100.00% +0.10
Line2 Meeting SLA 99.9% 100.00% +0.10
Liveblocks Meeting SLA 99.9% 100.00% +0.10
LiveChat Meeting SLA 99.9% 100.00% +0.10
Loggly Meeting SLA 99.9% 100.00% +0.10
Logitech Meeting SLA 99.9% 100.00% +0.10
Losant Meeting SLA 99.9% 100.00% +0.10
Lucidworks Platform Meeting SLA 99.9% 100.00% +0.10
LuxSci Meeting SLA 99.9% 100.00% +0.10
Lytics Meeting SLA 99.9% 100.00% +0.10
Mailchimp Meeting SLA 99.9% 100.00% +0.10
MaintainX Meeting SLA 99.9% 100.00% +0.10
Mapbox Meeting SLA 99.9% 100.00% +0.10
Maropost Marketing Cloud Meeting SLA 99.9% 100.00% +0.10
Marsh Meeting SLA 99.9% 100.00% +0.10
Marvel App Meeting SLA 99.9% 100.00% +0.10
medallia Meeting SLA 99.9% 100.00% +0.10
Medusa Meeting SLA 99.9% 100.00% +0.10
Memberful Meeting SLA 99.9% 100.00% +0.10
Merinio Meeting SLA 99.9% 100.00% +0.10
Meta (Facebook) Meeting SLA 99.9% 100.00% +0.10
Mezmo Meeting SLA 99.9% 100.00% +0.10
Microsoft Teams Meeting SLA 99.9% 100.00% +0.10
Midjourney Meeting SLA 99.9% 100.00% +0.10
Milanote Meeting SLA 99.9% 100.00% +0.10
Mist Meeting SLA 99.9% 100.00% +0.10
Mistral AI Meeting SLA 99.9% 100.00% +0.10
Moov Meeting SLA 99.9% 100.00% +0.10
Moxo Meeting SLA 99.9% 100.00% +0.10
Multiplier Meeting SLA 99.9% 100.00% +0.10
MyOnlineStore Meeting SLA 99.9% 100.00% +0.10
Netdata Meeting SLA 99.9% 100.00% +0.10
NetDocuments Meeting SLA 99.9% 100.00% +0.10
Netflix Meeting SLA 99.9% 100.00% +0.10
NextRoll Meeting SLA 99.9% 100.00% +0.10
Nexus Meeting SLA 99.9% 100.00% +0.10
Nintendo Meeting SLA 99.9% 100.00% +0.10
Norton Meeting SLA 99.9% 100.00% +0.10

How we score SLA compliance

Each vendor is compared against its publicly stated SLA target. "Meeting" means the actual 30-day uptime is at or above the target; "Breaching" means below. Delta is the gap (positive = exceeding by that much; negative = breaching by that much). Breach hours convert the percentage gap into the actual hours of unmet SLA over the period.

See also: uptime rankings for raw 30/90-day reliability and transparency grades for how quickly each vendor acknowledges incidents.