SLA Compliance Tracking

Vendor uptime versus published SLA targets — who is meeting their commitments and who is breaching.

475

Meeting SLA

1,372

Breaching SLA

1,847

SLA-tracked vendors

26%

Compliance rate

Service	Status	SLA Target	Actual (30d)	Delta
Bottled	Meeting SLA	99.9%	100.00%	+0.10
BrainPOP	Meeting SLA	99.9%	100.00%	+0.10
Branch	Meeting SLA	99.9%	100.00%	+0.10
Breathe	Meeting SLA	99.9%	100.00%	+0.10
Breeze	Meeting SLA	99.9%	100.00%	+0.10
Bright	Meeting SLA	99.9%	100.00%	+0.10
brightwheel	Meeting SLA	99.9%	100.00%	+0.10
Bringg	Meeting SLA	99.9%	100.00%	+0.10
Broadvoice	Meeting SLA	99.9%	100.00%	+0.10
Bugcrowd	Meeting SLA	99.9%	100.00%	+0.10
Bugsnag	Meeting SLA	99.9%	100.00%	+0.10
Builder.io	Meeting SLA	99.9%	100.00%	+0.10
Buildertrend	Meeting SLA	99.9%	100.00%	+0.10
Buildium	Meeting SLA	99.9%	100.00%	+0.10
CADRE	Meeting SLA	99.9%	100.00%	+0.10
Calendly	Meeting SLA	99.9%	100.00%	+0.10
CallHub	Meeting SLA	99.9%	100.00%	+0.10
CallRail	Meeting SLA	99.9%	100.00%	+0.10
Cambly	Meeting SLA	99.9%	100.00%	+0.10
Campus Labs	Meeting SLA	99.9%	100.00%	+0.10
Camunda	Meeting SLA	99.9%	100.00%	+0.10
Canary	Meeting SLA	99.9%	100.00%	+0.10
Capsule	Meeting SLA	99.9%	100.00%	+0.10
Captivated	Meeting SLA	99.9%	100.00%	+0.10
Cardstream	Meeting SLA	99.9%	100.00%	+0.10
Carrot	Meeting SLA	99.9%	100.00%	+0.10
Carta	Meeting SLA	99.9%	100.00%	+0.10
Castle	Meeting SLA	99.9%	100.00%	+0.10
Catalyst	Meeting SLA	99.9%	100.00%	+0.10
CATS Software, Inc.	Meeting SLA	99.9%	100.00%	+0.10
Causal	Meeting SLA	99.9%	100.00%	+0.10
cdnjs	Meeting SLA	99.9%	100.00%	+0.10
Celigo	Meeting SLA	99.9%	100.00%	+0.10
Census	Meeting SLA	99.9%	100.00%	+0.10
Chainguard	Meeting SLA	99.9%	100.00%	+0.10
Chameleon	Meeting SLA	99.9%	100.00%	+0.10
Change Healthcare	Meeting SLA	99.9%	100.00%	+0.10
Chargeflow	Meeting SLA	99.9%	100.00%	+0.10
ChargeHub	Meeting SLA	99.9%	100.00%	+0.10
ChargeLab	Meeting SLA	99.9%	100.00%	+0.10
Chef	Meeting SLA	99.9%	100.00%	+0.10
Chowly	Meeting SLA	99.9%	100.00%	+0.10
Cigo	Meeting SLA	99.9%	100.00%	+0.10
Citrix Cloud	Meeting SLA	99.9%	100.00%	+0.10
Clarifai	Meeting SLA	99.9%	100.00%	+0.10
ClassCraft	Meeting SLA	99.9%	100.00%	+0.10
Clearbit	Meeting SLA	99.9%	100.00%	+0.10
ClearDATA	Meeting SLA	99.9%	100.00%	+0.10
Clearhaus	Meeting SLA	99.9%	100.00%	+0.10
ClearSlide	Meeting SLA	99.9%	100.00%	+0.10

How we score SLA compliance

Each vendor is compared against its publicly stated SLA target. "Meeting" means the actual 30-day uptime is at or above the target; "Breaching" means below. Delta is the gap (positive = exceeding by that much; negative = breaching by that much). Breach hours convert the percentage gap into the actual hours of unmet SLA over the period.

See also: uptime rankings for raw 30/90-day reliability and transparency grades for how quickly each vendor acknowledges incidents.