New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages, May 2026
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SLA Compliance Tracking

Vendor uptime versus published SLA targets: who is meeting their commitments and who is breaching.

884
Meeting SLA
940
Breaching SLA
1,824
SLA-tracked vendors
48%
Compliance rate
Service Status SLA Target Actual (30d) Delta
Adaptive Breaching SLA 99.9% 73.06% -26.84
SEOmonitor Breaching SLA 99.9% 73.47% -26.43
CallTrackingMetrics Breaching SLA 99.9% 73.89% -26.01
Ledger Breaching SLA 99.9% 74.03% -25.87
Temporal Breaching SLA 99.9% 74.58% -25.32
Webflow Breaching SLA 99.9% 74.86% -25.04
HubSpot Breaching SLA 99.9% 75.00% -24.90
Flexera System Status Dashboard Breaching SLA 99.9% 75.28% -24.62
finAPI Live Breaching SLA 99.9% 75.42% -24.48
Buffer Breaching SLA 99.9% 75.56% -24.34
Epic Games Breaching SLA 99.9% 75.56% -24.34
Bitrise Breaching SLA 99.9% 75.97% -23.93
Todoist Breaching SLA 99.9% 76.53% -23.37
FormAssembly Breaching SLA 99.9% 76.67% -23.23
Voximplant Breaching SLA 99.9% 76.67% -23.23
AWS Breaching SLA 99.99% 76.81% -23.18
Mimecast Breaching SLA 99.9% 76.81% -23.09
Skio Breaching SLA 99.9% 76.81% -23.09
Ubidots Breaching SLA 99.9% 76.81% -23.09
CoreWeave Breaching SLA 99.9% 76.94% -22.96
Smartly Breaching SLA 99.9% 76.94% -22.96
Conga Breaching SLA 99.9% 77.08% -22.82
Anthropic (Claude) Breaching SLA 99.9% 77.64% -22.26
Shippo Breaching SLA 99.9% 77.64% -22.26
Plum Fintech Breaching SLA 99.9% 77.78% -22.12
Campus Labs Breaching SLA 99.9% 77.92% -21.98
Nylas Breaching SLA 99.9% 77.92% -21.98
Pearl Breaching SLA 99.9% 77.92% -21.98
FERN Breaching SLA 99.9% 78.06% -21.84
Trimble Viewpoint Breaching SLA 99.9% 78.61% -21.29
Snyk Breaching SLA 99.9% 78.75% -21.15
SharpSpring Breaching SLA 99.9% 79.44% -20.46
CircleCI Breaching SLA 99.9% 80.00% -19.90
DigitalOcean Breaching SLA 99.9% 80.00% -19.90
Addigy Breaching SLA 99.9% 80.28% -19.62
Crisp Breaching SLA 99.9% 80.42% -19.48
Illustrative Mathematics Breaching SLA 99.9% 80.56% -19.34
Lightspeed Breaching SLA 99.9% 80.69% -19.21
Liquid Web - Cloud Sites Breaching SLA 99.9% 80.69% -19.21
ActiveCampaign Breaching SLA 99.9% 80.83% -19.07
ProctorU Breaching SLA 99.9% 80.83% -19.07
Resideo Breaching SLA 99.9% 81.39% -18.51
Koyeb Breaching SLA 99.9% 81.67% -18.23
TrackVia Breaching SLA 99.9% 81.67% -18.23
SPARK Breaching SLA 99.9% 81.94% -17.96
Meltwater Media Intelligence Platform Breaching SLA 99.9% 82.08% -17.82
Gandi Breaching SLA 99.9% 82.22% -17.68
Findem Breaching SLA 99.9% 82.50% -17.40
Tink Breaching SLA 99.9% 82.50% -17.40
UpCloud Breaching SLA 99.9% 82.50% -17.40

How we score SLA compliance

Each vendor is compared against its publicly stated SLA target. "Meeting" means the actual 30-day uptime is at or above the target; "Breaching" means below. Delta is the gap (positive = exceeding by that much; negative = breaching by that much). Breach hours convert the percentage gap into the actual hours of unmet SLA over the period.

See also: uptime rankings for raw 30/90-day reliability and transparency grades for how quickly each vendor acknowledges incidents.