SLA Compliance Tracking

Vendor uptime versus published SLA targets: who is meeting their commitments and who is breaching.

870

Meeting SLA

960

Breaching SLA

1,830

SLA-tracked vendors

48%

Compliance rate

Service	Status	SLA Target	Actual (30d)	Delta
Bandwidth	Breaching SLA	99.9%	72.50%	-27.40
Ubidots	Breaching SLA	99.9%	72.64%	-27.26
Anthropic (Claude)	Breaching SLA	99.9%	73.33%	-26.57
KeepSolid	Breaching SLA	99.9%	73.33%	-26.57
Empatica	Breaching SLA	99.9%	74.17%	-25.73
Coinbase	Breaching SLA	99.9%	74.44%	-25.46
Deskpro	Breaching SLA	99.9%	74.44%	-25.46
Crossref	Breaching SLA	99.9%	74.58%	-25.32
ClickFunnels	Breaching SLA	99.9%	75.56%	-24.34
Copper	Breaching SLA	99.9%	75.69%	-24.21
Infura	Breaching SLA	99.9%	75.69%	-24.21
Pitney Bowes	Breaching SLA	99.9%	75.69%	-24.21
Veradigm Health Plans & Payers	Breaching SLA	99.9%	75.69%	-24.21
Lightspeed	Breaching SLA	99.9%	75.83%	-24.07
Lovable	Breaching SLA	99.9%	76.11%	-23.79
Zenoti	Breaching SLA	99.9%	76.11%	-23.79
Otter.ai	Breaching SLA	99.9%	77.08%	-22.82
Grain	Breaching SLA	99.9%	77.36%	-22.54
Paribu	Breaching SLA	99.9%	77.36%	-22.54
AppFolio	Breaching SLA	99.9%	77.50%	-22.40
BCycle	Breaching SLA	99.9%	77.50%	-22.40
10Web	Breaching SLA	99.9%	78.06%	-21.84
OpenAI	Breaching SLA	99.9%	78.06%	-21.84
insightsoftware	Breaching SLA	99.9%	78.19%	-21.71
Bitrise	Breaching SLA	99.9%	78.33%	-21.57
Cash App	Breaching SLA	99.9%	78.47%	-21.43
Fly.io	Breaching SLA	99.9%	78.47%	-21.43
ReadMe	Breaching SLA	99.9%	78.47%	-21.43
Buffer	Breaching SLA	99.9%	78.75%	-21.15
TrueLayer	Breaching SLA	99.9%	78.75%	-21.15
Notion	Breaching SLA	99.9%	78.89%	-21.01
Bazaarvoice	Breaching SLA	99.9%	79.03%	-20.87
SEVENROOMS	Breaching SLA	99.9%	79.17%	-20.73
Podium	Breaching SLA	99.9%	79.31%	-20.59
Dynatrace	Breaching SLA	99.9%	79.44%	-20.46
DocuSign	Breaching SLA	99.9%	79.58%	-20.32
Fleetio	Breaching SLA	99.9%	79.58%	-20.32
HelloID	Breaching SLA	99.9%	79.72%	-20.18
Weave	Breaching SLA	99.9%	79.86%	-20.04
IremboGov	Breaching SLA	99.9%	80.00%	-19.90
Honeybadger	Breaching SLA	99.9%	80.14%	-19.76
JazzHR	Breaching SLA	99.9%	80.14%	-19.76
Fera	Breaching SLA	99.9%	80.42%	-19.48
Articulate	Breaching SLA	99.9%	80.56%	-19.34
Atera	Breaching SLA	99.9%	80.56%	-19.34
dbt Cloud	Breaching SLA	99.9%	80.69%	-19.21
Meltwater Media Intelligence Platform	Breaching SLA	99.9%	80.97%	-18.93
Altmetric	Breaching SLA	99.9%	81.39%	-18.51
FERN	Breaching SLA	99.9%	81.53%	-18.37
GoTab	Breaching SLA	99.9%	81.81%	-18.09

How we score SLA compliance

Each vendor is compared against its publicly stated SLA target. "Meeting" means the actual 30-day uptime is at or above the target; "Breaching" means below. Delta is the gap (positive = exceeding by that much; negative = breaching by that much). Breach hours convert the percentage gap into the actual hours of unmet SLA over the period.

See also: uptime rankings for raw 30/90-day reliability and transparency grades for how quickly each vendor acknowledges incidents.