SLA Compliance Tracking

Vendor uptime versus published SLA targets — who is meeting their commitments and who is breaching.

475

Meeting SLA

1,372

Breaching SLA

1,847

SLA-tracked vendors

26%

Compliance rate

Service	Status	SLA Target	Actual (30d)	Delta
MyParcel	Breaching SLA	99.9%	99.86%	-0.04
n8n	Breaching SLA	99.9%	99.86%	-0.04
Namely	Breaching SLA	99.9%	99.86%	-0.04
neatCal	Breaching SLA	99.9%	99.86%	-0.04
Nextcloud	Breaching SLA	99.9%	99.86%	-0.04
NEXTGEN	Breaching SLA	99.9%	99.86%	-0.04
Nextiva	Breaching SLA	99.9%	99.86%	-0.04
Nhost	Breaching SLA	99.9%	99.86%	-0.04
Nosto	Breaching SLA	99.9%	99.86%	-0.04
NuGet	Breaching SLA	99.9%	99.86%	-0.04
Nusii	Breaching SLA	99.9%	99.86%	-0.04
NWEA	Breaching SLA	99.9%	99.86%	-0.04
Oasis App	Breaching SLA	99.9%	99.86%	-0.04
Okta	Breaching SLA	99.9%	99.86%	-0.04
Omni Analytics	Breaching SLA	99.9%	99.86%	-0.04
OnePlan	Breaching SLA	99.9%	99.86%	-0.04
One Trust	Breaching SLA	99.9%	99.86%	-0.04
Onspring Technologies	Breaching SLA	99.9%	99.86%	-0.04
Ontraport	Breaching SLA	99.9%	99.86%	-0.04
Ookla	Breaching SLA	99.9%	99.86%	-0.04
Open LMS	Breaching SLA	99.9%	99.86%	-0.04
OpenSea	Breaching SLA	99.9%	99.86%	-0.04
Atlassian (Opsgenie)	Breaching SLA	99.9%	99.86%	-0.04
Oracle Cloud	Breaching SLA	99.9%	99.86%	-0.04
OverDriven	Breaching SLA	99.9%	99.86%	-0.04
Overleaf	Breaching SLA	99.9%	99.86%	-0.04
Oyster	Breaching SLA	99.9%	99.86%	-0.04
Padlet	Breaching SLA	99.9%	99.86%	-0.04
Panther Labs	Breaching SLA	99.9%	99.86%	-0.04
PartnerStack	Breaching SLA	99.9%	99.86%	-0.04
Passthrough	Breaching SLA	99.9%	99.86%	-0.04
Patch	Breaching SLA	99.9%	99.86%	-0.04
Payrexx	Breaching SLA	99.9%	99.86%	-0.04
Worldpay for Platforms	Breaching SLA	99.9%	99.86%	-0.04
Percy	Breaching SLA	99.9%	99.86%	-0.04
Perimeter 81	Breaching SLA	99.9%	99.86%	-0.04
Phaxio	Breaching SLA	99.9%	99.86%	-0.04
PhoneBurner	Breaching SLA	99.9%	99.86%	-0.04
Pike13	Breaching SLA	99.9%	99.86%	-0.04
Pipefy	Breaching SLA	99.9%	99.86%	-0.04
Pipeline	Breaching SLA	99.9%	99.86%	-0.04
Planable	Breaching SLA	99.9%	99.86%	-0.04
Planday	Breaching SLA	99.9%	99.86%	-0.04
PlayStation Network	Breaching SLA	99.9%	99.86%	-0.04
Plivo	Breaching SLA	99.9%	99.86%	-0.04
PowerOutage.us	Breaching SLA	99.9%	99.86%	-0.04
PredictHQ	Breaching SLA	99.9%	99.86%	-0.04
Prevalent	Breaching SLA	99.9%	99.86%	-0.04
ProctorU	Breaching SLA	99.9%	99.86%	-0.04
Productiv, Inc.	Breaching SLA	99.9%	99.86%	-0.04

How we score SLA compliance

Each vendor is compared against its publicly stated SLA target. "Meeting" means the actual 30-day uptime is at or above the target; "Breaching" means below. Delta is the gap (positive = exceeding by that much; negative = breaching by that much). Breach hours convert the percentage gap into the actual hours of unmet SLA over the period.

See also: uptime rankings for raw 30/90-day reliability and transparency grades for how quickly each vendor acknowledges incidents.