SLA Compliance Tracking

Vendor uptime versus published SLA targets — who is meeting their commitments and who is breaching.

475

Meeting SLA

1,372

Breaching SLA

1,847

SLA-tracked vendors

26%

Compliance rate

Service	Status	SLA Target	Actual (30d)	Delta
Hygraph	Breaching SLA	99.9%	99.86%	-0.04
iCollege	Breaching SLA	99.9%	99.86%	-0.04
Inspectlet	Breaching SLA	99.9%	99.86%	-0.04
InterServer	Breaching SLA	99.9%	99.86%	-0.04
Intuto	Breaching SLA	99.9%	99.86%	-0.04
Iris Identity Protection Platform	Breaching SLA	99.9%	99.86%	-0.04
IRONSCALES	Breaching SLA	99.9%	99.86%	-0.04
iwantmyname	Breaching SLA	99.9%	99.86%	-0.04
Jasper	Breaching SLA	99.9%	99.86%	-0.04
Jimdo	Breaching SLA	99.9%	99.86%	-0.04
JobTeaser	Breaching SLA	99.9%	99.86%	-0.04
Jotform	Breaching SLA	99.9%	99.86%	-0.04
Justuno	Breaching SLA	99.9%	99.86%	-0.04
Justworks	Breaching SLA	99.9%	99.86%	-0.04
Kaleyra	Breaching SLA	99.9%	99.86%	-0.04
KARAT	Breaching SLA	99.9%	99.86%	-0.04
KeepSolid	Breaching SLA	99.9%	99.86%	-0.04
Kialo	Breaching SLA	99.9%	99.86%	-0.04
kira	Breaching SLA	99.9%	99.86%	-0.04
Koyeb	Breaching SLA	99.9%	99.86%	-0.04
Label Insight	Breaching SLA	99.9%	99.86%	-0.04
Landingi	Breaching SLA	99.9%	99.86%	-0.04
Later	Breaching SLA	99.9%	99.86%	-0.04
LawLytics	Breaching SLA	99.9%	99.86%	-0.04
Lifesize Meeting Solutions	Breaching SLA	99.9%	99.86%	-0.04
LinkSquares	Breaching SLA	99.9%	99.86%	-0.04
LiquidPlanner	Breaching SLA	99.9%	99.86%	-0.04
Liquid Web - Cloud Sites	Breaching SLA	99.9%	99.86%	-0.04
Livestorm	Breaching SLA	99.9%	99.86%	-0.04
Logikcull	Breaching SLA	99.9%	99.86%	-0.04
LoginRadius Platform	Breaching SLA	99.9%	99.86%	-0.04
LogRhythm Axon	Breaching SLA	99.9%	99.86%	-0.04
Lookback	Breaching SLA	99.9%	99.86%	-0.04
Atlassian (Loom)	Breaching SLA	99.9%	99.86%	-0.04
Lucky Orange	Breaching SLA	99.9%	99.86%	-0.04
Lumigo	Breaching SLA	99.9%	99.86%	-0.04
Luno	Breaching SLA	99.9%	99.86%	-0.04
MailerSend	Breaching SLA	99.9%	99.86%	-0.04
Mailjet	Breaching SLA	99.9%	99.86%	-0.04
Mailosaur	Breaching SLA	99.9%	99.86%	-0.04
Maple	Breaching SLA	99.9%	99.86%	-0.04
Medable	Breaching SLA	99.9%	99.86%	-0.04
Mem	Breaching SLA	99.9%	99.86%	-0.04
Mighty Networks	Breaching SLA	99.9%	99.86%	-0.04
MindTickle, Inc.	Breaching SLA	99.9%	99.86%	-0.04
Miro	Breaching SLA	99.9%	99.86%	-0.04
Mixmax	Breaching SLA	99.9%	99.86%	-0.04
Modjo	Breaching SLA	99.9%	99.86%	-0.04
Mono Solutions	Breaching SLA	99.9%	99.86%	-0.04
MX Merchant	Breaching SLA	99.9%	99.86%	-0.04

How we score SLA compliance

Each vendor is compared against its publicly stated SLA target. "Meeting" means the actual 30-day uptime is at or above the target; "Breaching" means below. Delta is the gap (positive = exceeding by that much; negative = breaching by that much). Breach hours convert the percentage gap into the actual hours of unmet SLA over the period.

See also: uptime rankings for raw 30/90-day reliability and transparency grades for how quickly each vendor acknowledges incidents.