SLA Compliance Tracking

Vendor uptime versus published SLA targets — who is meeting their commitments and who is breaching.

475

Meeting SLA

1,372

Breaching SLA

1,847

SLA-tracked vendors

26%

Compliance rate

Service	Status	SLA Target	Actual (30d)	Delta
airfocus	Breaching SLA	99.9%	99.86%	-0.04
ansarada	Breaching SLA	99.9%	99.86%	-0.04
Appen External	Breaching SLA	99.9%	99.86%	-0.04
Aqua Security	Breaching SLA	99.9%	99.86%	-0.04
Arcserve	Breaching SLA	99.9%	99.86%	-0.04
Atera	Breaching SLA	99.9%	99.86%	-0.04
Atlassian	Breaching SLA	99.9%	99.86%	-0.04
Attentive	Breaching SLA	99.9%	99.86%	-0.04
Autify	Breaching SLA	99.9%	99.86%	-0.04
AWeber	Breaching SLA	99.9%	99.86%	-0.04
Axis	Breaching SLA	99.9%	99.86%	-0.04
Backblaze	Breaching SLA	99.9%	99.86%	-0.04
BODi by Beachbody	Breaching SLA	99.9%	99.86%	-0.04
Beyond Identity	Breaching SLA	99.9%	99.86%	-0.04
Bigeye	Breaching SLA	99.9%	99.86%	-0.04
Bitfinex	Breaching SLA	99.9%	99.86%	-0.04
Bitly	Breaching SLA	99.9%	99.86%	-0.04
Bizzabo	Breaching SLA	99.9%	99.86%	-0.04
Boostlingo	Breaching SLA	99.9%	99.86%	-0.04
BrandShelter	Breaching SLA	99.9%	99.86%	-0.04
Built	Breaching SLA	99.9%	99.86%	-0.04
Buttondown	Breaching SLA	99.9%	99.86%	-0.04
Calamari	Breaching SLA	99.9%	99.86%	-0.04
Calm	Breaching SLA	99.9%	99.86%	-0.04
CaptivateIQ	Breaching SLA	99.9%	99.86%	-0.04
Cerebras Inference	Breaching SLA	99.9%	99.86%	-0.04
Chartbeat	Breaching SLA	99.9%	99.86%	-0.04
Cint	Breaching SLA	99.9%	99.86%	-0.04
Cloud CMS	Breaching SLA	99.9%	99.86%	-0.04
Code Climate	Breaching SLA	99.9%	99.86%	-0.04
Coffee Meets Bagel	Breaching SLA	99.9%	99.86%	-0.04
CoinJar	Breaching SLA	99.9%	99.86%	-0.04
CoinMarketCap	Breaching SLA	99.9%	99.86%	-0.04
Column	Breaching SLA	99.9%	99.86%	-0.04
Concord	Breaching SLA	99.9%	99.86%	-0.04
Connectly	Breaching SLA	99.9%	99.86%	-0.04
Cookiebot	Breaching SLA	99.9%	99.86%	-0.04
Coveralls	Breaching SLA	99.9%	99.86%	-0.04
CrewAI	Breaching SLA	99.9%	99.86%	-0.04
Hackstreet Squad	Breaching SLA	99.9%	99.86%	-0.04
Dashly	Breaching SLA	99.9%	99.86%	-0.04
DataCite	Breaching SLA	99.9%	99.86%	-0.04
Dataloop	Breaching SLA	99.9%	99.86%	-0.04
DeepL	Breaching SLA	99.9%	99.86%	-0.04
Disqus	Breaching SLA	99.9%	99.86%	-0.04
Docparser	Breaching SLA	99.9%	99.86%	-0.04
Dolby.io	Breaching SLA	99.9%	99.86%	-0.04
DriveWealth	Breaching SLA	99.9%	99.86%	-0.04
ebuilder BETA	Breaching SLA	99.9%	99.86%	-0.04
eco Domain Registry	Breaching SLA	99.9%	99.86%	-0.04

How we score SLA compliance

Each vendor is compared against its publicly stated SLA target. "Meeting" means the actual 30-day uptime is at or above the target; "Breaching" means below. Delta is the gap (positive = exceeding by that much; negative = breaching by that much). Breach hours convert the percentage gap into the actual hours of unmet SLA over the period.

See also: uptime rankings for raw 30/90-day reliability and transparency grades for how quickly each vendor acknowledges incidents.