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SLA Compliance Tracking

Vendor uptime versus published SLA targets — who is meeting their commitments and who is breaching.

475
Meeting SLA
1,372
Breaching SLA
1,847
SLA-tracked vendors
26%
Compliance rate
Service Status SLA Target Actual (30d) Delta
MyCase - Public Breaching SLA 99.9% 99.72% -0.18
Officevibe Breaching SLA 99.9% 99.72% -0.18
OneAdvanced AI Breaching SLA 99.9% 99.72% -0.18
orolabs Breaching SLA 99.9% 99.72% -0.18
PerformYard Breaching SLA 99.9% 99.72% -0.18
Persona Breaching SLA 99.9% 99.72% -0.18
Phrase Breaching SLA 99.9% 99.72% -0.18
Pin Payments Breaching SLA 99.9% 99.72% -0.18
Podia Breaching SLA 99.9% 99.72% -0.18
Polymail Breaching SLA 99.9% 99.72% -0.18
Polytomic Breaching SLA 99.9% 99.72% -0.18
Postman Breaching SLA 99.9% 99.72% -0.18
PriceHubble Breaching SLA 99.9% 99.72% -0.18
ProcessMaker, Inc Breaching SLA 99.9% 99.72% -0.18
ProductPlan Breaching SLA 99.9% 99.72% -0.18
Proof Breaching SLA 99.9% 99.72% -0.18
PropertyMe Breaching SLA 99.9% 99.72% -0.18
Purse Breaching SLA 99.9% 99.72% -0.18
QuickBooks Breaching SLA 99.9% 99.72% -0.18
Reform Breaching SLA 99.9% 99.72% -0.18
reviewsio Breaching SLA 99.9% 99.72% -0.18
Rippling Breaching SLA 99.9% 99.72% -0.18
Robinhood Breaching SLA 99.9% 99.72% -0.18
RubyGems Breaching SLA 99.9% 99.72% -0.18
Saleor Cloud Breaching SLA 99.9% 99.72% -0.18
Sauce Labs Breaching SLA 99.9% 99.72% -0.18
Savvas System Health Breaching SLA 99.9% 99.72% -0.18
Scale AI Breaching SLA 99.9% 99.72% -0.18
Searchspring Breaching SLA 99.9% 99.72% -0.18
Section Breaching SLA 99.9% 99.72% -0.18
Sellfy Breaching SLA 99.9% 99.72% -0.18
Sequoia Breaching SLA 99.9% 99.72% -0.18
Seravo Breaching SLA 99.9% 99.72% -0.18
Serpstat Breaching SLA 99.9% 99.72% -0.18
Shiftboard Breaching SLA 99.9% 99.72% -0.18
Signable Breaching SLA 99.9% 99.72% -0.18
Skrapp Breaching SLA 99.9% 99.72% -0.18
Smarty Breaching SLA 99.9% 99.72% -0.18
SonarQube Cloud Breaching SLA 99.9% 99.72% -0.18
Soundcharts Breaching SLA 99.9% 99.72% -0.18
Sourcegraph Breaching SLA 99.9% 99.72% -0.18
SparkPost Breaching SLA 99.9% 99.72% -0.18
Splice Breaching SLA 99.9% 99.72% -0.18
Spline Breaching SLA 99.9% 99.72% -0.18
Splunk Breaching SLA 99.9% 99.72% -0.18
Statusbrew Breaching SLA 99.9% 99.72% -0.18
Steam Breaching SLA 99.9% 99.72% -0.18
Stellar Breaching SLA 99.9% 99.72% -0.18
Sumo Logic Breaching SLA 99.9% 99.72% -0.18
Surge Breaching SLA 99.9% 99.72% -0.18

How we score SLA compliance

Each vendor is compared against its publicly stated SLA target. "Meeting" means the actual 30-day uptime is at or above the target; "Breaching" means below. Delta is the gap (positive = exceeding by that much; negative = breaching by that much). Breach hours convert the percentage gap into the actual hours of unmet SLA over the period.

See also: uptime rankings for raw 30/90-day reliability and transparency grades for how quickly each vendor acknowledges incidents.