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SLA Compliance Tracking

Vendor uptime versus published SLA targets — who is meeting their commitments and who is breaching.

451
Meeting SLA
1,397
Breaching SLA
1,848
SLA-tracked vendors
24%
Compliance rate
Service Status SLA Target Actual (30d) Delta
WalkMe Breaching SLA 99.9% 51.82% -48.08
Workday Breaching SLA 99.9% 51.82% -48.08
CallTrackingMetrics Breaching SLA 99.9% 54.05% -45.85
SambaSafety Breaching SLA 99.9% 54.05% -45.85
Stripe Breaching SLA 99.9% 55.59% -44.31
Sinch Breaching SLA 99.9% 56.15% -43.75
Spendesk Breaching SLA 99.9% 56.28% -43.62
Central 1 Breaching SLA 99.9% 56.84% -43.06
IremboGov Breaching SLA 99.9% 56.84% -43.06
Bandwidth Breaching SLA 99.9% 58.24% -41.66
Codat Breaching SLA 99.9% 58.24% -41.66
Restaurant365 Breaching SLA 99.9% 59.50% -40.40
dLocal Breaching SLA 99.9% 60.34% -39.56
Green thumb Breaching SLA 99.9% 61.45% -38.45
Barracuda Networks Breaching SLA 99.9% 62.01% -37.89
Imagine Learning Breaching SLA 99.9% 62.43% -37.47
Pexip Service Breaching SLA 99.9% 62.57% -37.33
Coinbase Breaching SLA 99.9% 62.71% -37.19
WatchGuard Technologies Breaching SLA 99.9% 63.69% -36.21
Bazaarvoice Breaching SLA 99.9% 64.53% -35.37
AlertSite Breaching SLA 99.9% 64.80% -35.10
1Password Breaching SLA 99.9% 64.94% -34.96
Aircall Breaching SLA 99.9% 65.22% -34.68
HCP Terraform Breaching SLA 99.9% 65.92% -33.98
HashiCorp Breaching SLA 99.9% 66.06% -33.84
Anodot Revenue Breaching SLA 99.9% 66.20% -33.70
Chaturbate Breaching SLA 99.9% 66.76% -33.14
Vonage Breaching SLA 99.9% 68.85% -31.05
Emplifi Breaching SLA 99.9% 68.99% -30.91
10Web Breaching SLA 99.9% 69.83% -30.07
Experts Exchange Breaching SLA 99.9% 71.65% -28.25
ShopKeep Breaching SLA 99.9% 71.79% -28.11
Procore Breaching SLA 99.9% 72.07% -27.83
Modern Treasury Breaching SLA 99.9% 72.77% -27.13
Weights & Biases Breaching SLA 99.9% 72.77% -27.13
SEOmonitor Breaching SLA 99.9% 75.14% -24.76
Lovable Breaching SLA 99.9% 75.98% -23.92
Retool Breaching SLA 99.9% 76.12% -23.78
GoDaddy Breaching SLA 99.9% 76.26% -23.64
Buffer Breaching SLA 99.9% 76.54% -23.36
ShipStation Breaching SLA 99.9% 77.37% -22.53
BetterCloud Breaching SLA 99.9% 78.07% -21.83
Flexera System Status Dashboard Breaching SLA 99.9% 78.07% -21.83
Notion Breaching SLA 99.9% 78.35% -21.55
KnowBe4 Breaching SLA 99.9% 79.05% -20.85
Newton Breaching SLA 99.9% 79.19% -20.71
Uphold Breaching SLA 99.9% 79.33% -20.57
Shippo Breaching SLA 99.9% 79.75% -20.15

How we score SLA compliance

Each vendor is compared against its publicly stated SLA target. "Meeting" means the actual 30-day uptime is at or above the target; "Breaching" means below. Delta is the gap (positive = exceeding by that much; negative = breaching by that much). Breach hours convert the percentage gap into the actual hours of unmet SLA over the period.

See also: uptime rankings for raw 30/90-day reliability and transparency grades for how quickly each vendor acknowledges incidents.