SLA Compliance Tracking

Vendor uptime versus published SLA targets — who is meeting their commitments and who is breaching.

475

Meeting SLA

1,372

Breaching SLA

1,847

SLA-tracked vendors

26%

Compliance rate

Service	Status	SLA Target	Actual (30d)	Delta
Treo	Breaching SLA	99.9%	99.58%	-0.32
Bettermode	Breaching SLA	99.9%	99.58%	-0.32
Validic V1	Breaching SLA	99.9%	99.58%	-0.32
Vimeo	Breaching SLA	99.9%	99.58%	-0.32
Visier Analytics	Breaching SLA	99.9%	99.58%	-0.32
Wealthsimple	Breaching SLA	99.9%	99.58%	-0.32
WeTransfer	Breaching SLA	99.9%	99.58%	-0.32
WHOOP	Breaching SLA	99.9%	99.58%	-0.32
Wingman	Breaching SLA	99.9%	99.58%	-0.32
WorkStep	Breaching SLA	99.9%	99.58%	-0.32
Zearn	Breaching SLA	99.9%	99.58%	-0.32
Zylo	Breaching SLA	99.9%	99.58%	-0.32
Adaptable	Breaching SLA	99.9%	99.72%	-0.18
Adjust	Breaching SLA	99.9%	99.72%	-0.18
Amperity	Breaching SLA	99.9%	99.72%	-0.18
Axle	Breaching SLA	99.9%	99.72%	-0.18
Balsamiq	Breaching SLA	99.9%	99.72%	-0.18
Bamboo	Breaching SLA	99.9%	99.72%	-0.18
Banked	Breaching SLA	99.9%	99.72%	-0.18
Basecamp (37signals)	Breaching SLA	99.9%	99.72%	-0.18
Blaze	Breaching SLA	99.9%	99.72%	-0.18
Botpress	Breaching SLA	99.9%	99.72%	-0.18
Catalyst Cloud	Breaching SLA	99.9%	99.72%	-0.18
Chime	Breaching SLA	99.9%	99.72%	-0.18
Circle.so	Breaching SLA	99.9%	99.72%	-0.18
Class Technologies	Breaching SLA	99.9%	99.72%	-0.18
Clio	Breaching SLA	99.9%	99.72%	-0.18
cloud.gov	Breaching SLA	99.9%	99.72%	-0.18
Commio	Breaching SLA	99.9%	99.72%	-0.18
Computop Paygate GmbH	Breaching SLA	99.9%	99.72%	-0.18
Convex	Breaching SLA	99.9%	99.72%	-0.18
Criteo	Breaching SLA	99.9%	99.72%	-0.18
Cropster	Breaching SLA	99.9%	99.72%	-0.18
Cuboh	Breaching SLA	99.9%	99.72%	-0.18
Cumulocity	Breaching SLA	99.9%	99.72%	-0.18
Deliverect	Breaching SLA	99.9%	99.72%	-0.18
Demandbase	Breaching SLA	99.9%	99.72%	-0.18
RingCentral Engage Digital	Breaching SLA	99.9%	99.72%	-0.18
The DOI Foundation	Breaching SLA	99.9%	99.72%	-0.18
DoorDash	Breaching SLA	99.9%	99.72%	-0.18
SolarWinds - Database Performance Monitor	Breaching SLA	99.9%	99.72%	-0.18
Dremio Cloud	Breaching SLA	99.9%	99.72%	-0.18
Ecwid	Breaching SLA	99.9%	99.72%	-0.18
Ekata	Breaching SLA	99.9%	99.72%	-0.18
Endicia Statuspage	Breaching SLA	99.9%	99.72%	-0.18
Engagespot	Breaching SLA	99.9%	99.72%	-0.18
env0	Breaching SLA	99.9%	99.72%	-0.18
Envato	Breaching SLA	99.9%	99.72%	-0.18
Etsy	Breaching SLA	99.9%	99.72%	-0.18
Everstage	Breaching SLA	99.9%	99.72%	-0.18

How we score SLA compliance

Each vendor is compared against its publicly stated SLA target. "Meeting" means the actual 30-day uptime is at or above the target; "Breaching" means below. Delta is the gap (positive = exceeding by that much; negative = breaching by that much). Breach hours convert the percentage gap into the actual hours of unmet SLA over the period.

See also: uptime rankings for raw 30/90-day reliability and transparency grades for how quickly each vendor acknowledges incidents.