SLA Compliance Tracking

Vendor uptime versus published SLA targets: who is meeting their commitments and who is breaching.

884

Meeting SLA

940

Breaching SLA

1,824

SLA-tracked vendors

48%

Compliance rate

Service	Status	SLA Target	Actual (30d)	Delta
impact.com	Breaching SLA	99.9%	99.44%	-0.46
InfluxData	Breaching SLA	99.9%	99.44%	-0.46
insightsoftware	Breaching SLA	99.9%	99.44%	-0.46
Kartra	Breaching SLA	99.9%	99.44%	-0.46
Kialo	Breaching SLA	99.9%	99.44%	-0.46
Newton	Breaching SLA	99.9%	99.44%	-0.46
ON24 Intelligent Engagement Platform	Breaching SLA	99.9%	99.44%	-0.46
Pipedream	Breaching SLA	99.9%	99.44%	-0.46
Pipefy	Breaching SLA	99.9%	99.44%	-0.46
PriceHubble	Breaching SLA	99.9%	99.44%	-0.46
QuickBooks	Breaching SLA	99.9%	99.44%	-0.46
Regal AI	Breaching SLA	99.9%	99.44%	-0.46
Routable	Breaching SLA	99.9%	99.44%	-0.46
Runway	Breaching SLA	99.9%	99.44%	-0.46
Sauce Labs	Breaching SLA	99.9%	99.44%	-0.46
Shakepay	Breaching SLA	99.9%	99.44%	-0.46
Slope	Breaching SLA	99.9%	99.44%	-0.46
Smartsheet Gov	Breaching SLA	99.9%	99.44%	-0.46
SonarQube Cloud	Breaching SLA	99.9%	99.44%	-0.46
Spline	Breaching SLA	99.9%	99.44%	-0.46
Strava	Breaching SLA	99.9%	99.44%	-0.46
SuperOffice	Breaching SLA	99.9%	99.44%	-0.46
Treasure Data	Breaching SLA	99.9%	99.44%	-0.46
Tulip Interfaces	Breaching SLA	99.9%	99.44%	-0.46
Tuple	Breaching SLA	99.9%	99.44%	-0.46
Uphold	Breaching SLA	99.9%	99.44%	-0.46
Vagaro	Breaching SLA	99.9%	99.44%	-0.46
Vanta	Breaching SLA	99.9%	99.44%	-0.46
Vena Solutions	Breaching SLA	99.9%	99.44%	-0.46
vMix Service	Breaching SLA	99.9%	99.44%	-0.46
WeTransfer	Breaching SLA	99.9%	99.44%	-0.46
Xsolla	Breaching SLA	99.9%	99.44%	-0.46
Yotpo	Breaching SLA	99.9%	99.44%	-0.46
Afterpay	Breaching SLA	99.9%	99.58%	-0.32
Artera	Breaching SLA	99.9%	99.58%	-0.32
Atlassian (Bitbucket)	Breaching SLA	99.9%	99.58%	-0.32
bonusly	Breaching SLA	99.9%	99.58%	-0.32
BrainPOP	Breaching SLA	99.9%	99.58%	-0.32
Bunny CDN	Breaching SLA	99.9%	99.58%	-0.32
Capchase	Breaching SLA	99.9%	99.58%	-0.32
Cash App	Breaching SLA	99.9%	99.58%	-0.32
Cisco Meraki	Breaching SLA	99.9%	99.58%	-0.32
cloud.gov	Breaching SLA	99.9%	99.58%	-0.32
CockroachDB Cloud	Breaching SLA	99.9%	99.58%	-0.32
Connecteam	Breaching SLA	99.9%	99.58%	-0.32
Dialogue	Breaching SLA	99.9%	99.58%	-0.32
DoorLoop	Breaching SLA	99.9%	99.58%	-0.32
Etsy	Breaching SLA	99.9%	99.58%	-0.32
Findhelp	Breaching SLA	99.9%	99.58%	-0.32
FlexDesk	Breaching SLA	99.9%	99.58%	-0.32

How we score SLA compliance

Each vendor is compared against its publicly stated SLA target. "Meeting" means the actual 30-day uptime is at or above the target; "Breaching" means below. Delta is the gap (positive = exceeding by that much; negative = breaching by that much). Breach hours convert the percentage gap into the actual hours of unmet SLA over the period.

See also: uptime rankings for raw 30/90-day reliability and transparency grades for how quickly each vendor acknowledges incidents.