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SLA Compliance Tracking

Vendor uptime versus published SLA targets: who is meeting their commitments and who is breaching.

866
Meeting SLA
964
Breaching SLA
1,830
SLA-tracked vendors
47%
Compliance rate
Service Status SLA Target Actual (30d) Delta
Duda Breaching SLA 99.9% 99.17% -0.73
Egnyte Breaching SLA 99.9% 99.17% -0.73
Follow Up Boss Breaching SLA 99.9% 99.17% -0.73
Geckoboard Breaching SLA 99.9% 99.17% -0.73
Balance Breaching SLA 99.9% 99.17% -0.73
Khan Academy Breaching SLA 99.9% 99.17% -0.73
Metronome Breaching SLA 99.9% 99.17% -0.73
Modern Treasury Breaching SLA 99.9% 99.17% -0.73
Nexus Mods Breaching SLA 99.9% 99.17% -0.73
ON24 Intelligent Engagement Platform Breaching SLA 99.9% 99.17% -0.73
Persona Breaching SLA 99.9% 99.17% -0.73
PriceHubble Breaching SLA 99.9% 99.17% -0.73
Proton Breaching SLA 99.9% 99.17% -0.73
Rhumbix Breaching SLA 99.9% 99.17% -0.73
Simwood Breaching SLA 99.9% 99.17% -0.73
Kyndryl Cloud Uplift Breaching SLA 99.9% 99.17% -0.73
SpotOn Breaching SLA 99.9% 99.17% -0.73
Tavus Breaching SLA 99.9% 99.17% -0.73
Tithe.ly Breaching SLA 99.9% 99.17% -0.73
Turvo Breaching SLA 99.9% 99.17% -0.73
Tyk Breaching SLA 99.9% 99.17% -0.73
YCharts Breaching SLA 99.9% 99.17% -0.73
Yotpo Breaching SLA 99.9% 99.17% -0.73
Airbyte Breaching SLA 99.9% 99.31% -0.59
Anaconda Breaching SLA 99.9% 99.31% -0.59
AnyDesk Breaching SLA 99.9% 99.31% -0.59
Autify Breaching SLA 99.9% 99.31% -0.59
Beautiful.ai Breaching SLA 99.9% 99.31% -0.59
Bloomerang Breaching SLA 99.9% 99.31% -0.59
BlueConic Breaching SLA 99.9% 99.31% -0.59
Boomi Breaching SLA 99.9% 99.31% -0.59
Clause Breaching SLA 99.9% 99.31% -0.59
Close Breaching SLA 99.9% 99.31% -0.59
CockroachDB Cloud Breaching SLA 99.9% 99.31% -0.59
Convercent Breaching SLA 99.9% 99.31% -0.59
Cropster Breaching SLA 99.9% 99.31% -0.59
D-ID Breaching SLA 99.9% 99.31% -0.59
Discord Breaching SLA 99.9% 99.31% -0.59
Entrata Breaching SLA 99.9% 99.31% -0.59
Estuary Breaching SLA 99.9% 99.31% -0.59
Etsy Breaching SLA 99.9% 99.31% -0.59
eVoice Breaching SLA 99.9% 99.31% -0.59
Flock Safety Breaching SLA 99.9% 99.31% -0.59
Fortanix SaaS Breaching SLA 99.9% 99.31% -0.59
Gem Breaching SLA 99.9% 99.31% -0.59
Housecall Pro Breaching SLA 99.9% 99.31% -0.59
HubSpot Breaching SLA 99.9% 99.31% -0.59
Jamf Breaching SLA 99.9% 99.31% -0.59
Justworks Breaching SLA 99.9% 99.31% -0.59

How we score SLA compliance

Each vendor is compared against its publicly stated SLA target. "Meeting" means the actual 30-day uptime is at or above the target; "Breaching" means below. Delta is the gap (positive = exceeding by that much; negative = breaching by that much). Breach hours convert the percentage gap into the actual hours of unmet SLA over the period.

See also: uptime rankings for raw 30/90-day reliability and transparency grades for how quickly each vendor acknowledges incidents.