SLA Compliance Tracking

Vendor uptime versus published SLA targets: who is meeting their commitments and who is breaching.

884

Meeting SLA

940

Breaching SLA

1,824

SLA-tracked vendors

48%

Compliance rate

Service	Status	SLA Target	Actual (30d)	Delta
GatewayAPI	Breaching SLA	99.9%	99.31%	-0.59
Geckoboard	Breaching SLA	99.9%	99.31%	-0.59
HeyGen	Breaching SLA	99.9%	99.31%	-0.59
Highspot	Breaching SLA	99.9%	99.31%	-0.59
Kobiton Inc	Breaching SLA	99.9%	99.31%	-0.59
Kong	Breaching SLA	99.9%	99.31%	-0.59
Landingi	Breaching SLA	99.9%	99.31%	-0.59
LuxSci	Breaching SLA	99.9%	99.31%	-0.59
Maxio	Breaching SLA	99.9%	99.31%	-0.59
Orca Security	Breaching SLA	99.9%	99.31%	-0.59
Postmark	Breaching SLA	99.9%	99.31%	-0.59
Pronto	Breaching SLA	99.9%	99.31%	-0.59
Tellent	Breaching SLA	99.9%	99.31%	-0.59
Reddit	Breaching SLA	99.9%	99.31%	-0.59
Reservio	Breaching SLA	99.9%	99.31%	-0.59
Restaurant365	Breaching SLA	99.9%	99.31%	-0.59
Sequoia	Breaching SLA	99.9%	99.31%	-0.59
ServiceTitan	Breaching SLA	99.9%	99.31%	-0.59
ShipHero	Breaching SLA	99.9%	99.31%	-0.59
Simwood	Breaching SLA	99.9%	99.31%	-0.59
Sourcegraph	Breaching SLA	99.9%	99.31%	-0.59
Atlassian (Statuspage)	Breaching SLA	99.9%	99.31%	-0.59
SurveyMonkey	Breaching SLA	99.9%	99.31%	-0.59
Targetprocess	Breaching SLA	99.9%	99.31%	-0.59
TeamDynamix	Breaching SLA	99.9%	99.31%	-0.59
upstart	Breaching SLA	99.9%	99.31%	-0.59
Vespa Cloud	Breaching SLA	99.9%	99.31%	-0.59
Wipster	Breaching SLA	99.9%	99.31%	-0.59
1Password	Breaching SLA	99.9%	99.44%	-0.46
Actionstep Practice Management	Breaching SLA	99.9%	99.44%	-0.46
Acuity Scheduling	Breaching SLA	99.9%	99.44%	-0.46
Aiven	Breaching SLA	99.9%	99.44%	-0.46
AnyDesk	Breaching SLA	99.9%	99.44%	-0.46
Apollo GraphQL	Breaching SLA	99.9%	99.44%	-0.46
Broadvoice	Breaching SLA	99.9%	99.44%	-0.46
Buttondown	Breaching SLA	99.9%	99.44%	-0.46
Census	Breaching SLA	99.9%	99.44%	-0.46
Coffee Meets Bagel	Breaching SLA	99.9%	99.44%	-0.46
CoSchedule	Breaching SLA	99.9%	99.44%	-0.46
Degreed	Breaching SLA	99.9%	99.44%	-0.46
Demio	Breaching SLA	99.9%	99.44%	-0.46
Dialpad	Breaching SLA	99.9%	99.44%	-0.46
Diligent	Breaching SLA	99.9%	99.44%	-0.46
Directus	Breaching SLA	99.9%	99.44%	-0.46
Duolingo	Breaching SLA	99.9%	99.44%	-0.46
EmploymentHero	Breaching SLA	99.9%	99.44%	-0.46
FareHarbor	Breaching SLA	99.9%	99.44%	-0.46
Vero	Breaching SLA	99.9%	99.44%	-0.46
GitGuardian	Breaching SLA	99.9%	99.44%	-0.46
Gitpod	Breaching SLA	99.9%	99.44%	-0.46

How we score SLA compliance

Each vendor is compared against its publicly stated SLA target. "Meeting" means the actual 30-day uptime is at or above the target; "Breaching" means below. Delta is the gap (positive = exceeding by that much; negative = breaching by that much). Breach hours convert the percentage gap into the actual hours of unmet SLA over the period.

See also: uptime rankings for raw 30/90-day reliability and transparency grades for how quickly each vendor acknowledges incidents.