New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
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SLA Compliance Tracking

Vendor uptime versus published SLA targets — who is meeting their commitments and who is breaching.

451
Meeting SLA
1,397
Breaching SLA
1,848
SLA-tracked vendors
24%
Compliance rate
Service Status SLA Target Actual (30d) Delta
Banking Circle Breaching SLA 99.9% 99.02% -0.88
Coda Breaching SLA 99.9% 99.02% -0.88
Crossref Breaching SLA 99.9% 99.02% -0.88
Deskpro Breaching SLA 99.9% 99.02% -0.88
Dfns Breaching SLA 99.9% 99.02% -0.88
Flickr Breaching SLA 99.9% 99.02% -0.88
Island Breaching SLA 99.9% 99.02% -0.88
Kickstarter Breaching SLA 99.9% 99.02% -0.88
Knock Breaching SLA 99.9% 99.02% -0.88
Lattice Breaching SLA 99.9% 99.02% -0.88
Listrak Breaching SLA 99.9% 99.02% -0.88
Magic Breaching SLA 99.9% 99.02% -0.88
Matillion Services Breaching SLA 99.9% 99.02% -0.88
Namespace Breaching SLA 99.9% 99.02% -0.88
Overloop Breaching SLA 99.9% 99.02% -0.88
Pixieset Breaching SLA 99.9% 99.02% -0.88
Preset Breaching SLA 99.9% 99.02% -0.88
Pulumi Breaching SLA 99.9% 99.02% -0.88
SentinelOne Breaching SLA 99.9% 99.02% -0.88
ServiceNow Cloud Observability Breaching SLA 99.9% 99.02% -0.88
ServiceTitan Breaching SLA 99.9% 99.02% -0.88
SPARK Breaching SLA 99.9% 99.02% -0.88
Stonly Breaching SLA 99.9% 99.02% -0.88
Wealthsimple Breaching SLA 99.9% 99.02% -0.88
ActiveCampaign Breaching SLA 99.9% 99.16% -0.74
Anthology Breaching SLA 99.9% 99.16% -0.74
Atlassian (Bitbucket) Breaching SLA 99.9% 99.16% -0.74
Checkfront Breaching SLA 99.9% 99.16% -0.74
Close Breaching SLA 99.9% 99.16% -0.74
Doctolib Breaching SLA 99.9% 99.16% -0.74
Dropbox Breaching SLA 99.9% 99.16% -0.74
Optimizely Service Breaching SLA 99.9% 99.16% -0.74
FOSSA, Inc. Breaching SLA 99.9% 99.16% -0.74
Gandi Breaching SLA 99.9% 99.16% -0.74
Hiver Breaching SLA 99.9% 99.16% -0.74
JFrog Breaching SLA 99.9% 99.16% -0.74
Kentik SaaS US Cluster Breaching SLA 99.9% 99.16% -0.74
Knack Breaching SLA 99.9% 99.16% -0.74
Lightdash Breaching SLA 99.9% 99.16% -0.74
MailChannels Breaching SLA 99.9% 99.16% -0.74
Mailgun Breaching SLA 99.9% 99.16% -0.74
Mirakl Breaching SLA 99.9% 99.16% -0.74
Noteable Breaching SLA 99.9% 99.16% -0.74
Olo Breaching SLA 99.9% 99.16% -0.74
OneSignal Breaching SLA 99.9% 99.16% -0.74
Paperspace Breaching SLA 99.9% 99.16% -0.74
Requarks.io Breaching SLA 99.9% 99.16% -0.74
Sezzle Breaching SLA 99.9% 99.16% -0.74
ShareFile® Breaching SLA 99.9% 99.16% -0.74

How we score SLA compliance

Each vendor is compared against its publicly stated SLA target. "Meeting" means the actual 30-day uptime is at or above the target; "Breaching" means below. Delta is the gap (positive = exceeding by that much; negative = breaching by that much). Breach hours convert the percentage gap into the actual hours of unmet SLA over the period.

See also: uptime rankings for raw 30/90-day reliability and transparency grades for how quickly each vendor acknowledges incidents.