SLA Compliance Tracking

Vendor uptime versus published SLA targets: who is meeting their commitments and who is breaching.

866

Meeting SLA

964

Breaching SLA

1,830

SLA-tracked vendors

47%

Compliance rate

Service	Status	SLA Target	Actual (30d)	Delta
Postman	Breaching SLA	99.9%	98.89%	-1.01
Procore	Breaching SLA	99.9%	98.89%	-1.01
SEOmonitor	Breaching SLA	99.9%	98.89%	-1.01
Shakepay	Breaching SLA	99.9%	98.89%	-1.01
Smokeball USA	Breaching SLA	99.9%	98.89%	-1.01
Spreedly	Breaching SLA	99.9%	98.89%	-1.01
Teamwork	Breaching SLA	99.9%	98.89%	-1.01
Tenderly	Breaching SLA	99.9%	98.89%	-1.01
Timely Limited	Breaching SLA	99.9%	98.89%	-1.01
Trainual	Breaching SLA	99.9%	98.89%	-1.01
upstart	Breaching SLA	99.9%	98.89%	-1.01
Veracode	Breaching SLA	99.9%	98.89%	-1.01
Virtuagym	Breaching SLA	99.9%	98.89%	-1.01
360Learning	Breaching SLA	99.9%	99.03%	-0.87
Shift4	Breaching SLA	99.9%	99.03%	-0.87
Adjust	Breaching SLA	99.9%	99.03%	-0.87
Bynder	Breaching SLA	99.9%	99.03%	-0.87
Chef	Breaching SLA	99.9%	99.03%	-0.87
Datadog	Breaching SLA	99.9%	99.03%	-0.87
EBANX	Breaching SLA	99.9%	99.03%	-0.87
Eleos Technologies	Breaching SLA	99.9%	99.03%	-0.87
Ellucian Cloud	Breaching SLA	99.9%	99.03%	-0.87
FareHarbor	Breaching SLA	99.9%	99.03%	-0.87
FullStory	Breaching SLA	99.9%	99.03%	-0.87
Ghost	Breaching SLA	99.9%	99.03%	-0.87
Higher Logic Platform	Breaching SLA	99.9%	99.03%	-0.87
impact.com	Breaching SLA	99.9%	99.03%	-0.87
Kintone	Breaching SLA	99.9%	99.03%	-0.87
Loop	Breaching SLA	99.9%	99.03%	-0.87
Make (Integromat)	Breaching SLA	99.9%	99.03%	-0.87
Make	Breaching SLA	99.9%	99.03%	-0.87
Ironclad Clickwrap	Breaching SLA	99.9%	99.03%	-0.87
Payfast	Breaching SLA	99.9%	99.03%	-0.87
Planable	Breaching SLA	99.9%	99.03%	-0.87
Plivo	Breaching SLA	99.9%	99.03%	-0.87
Robin	Breaching SLA	99.9%	99.03%	-0.87
Sauce Labs	Breaching SLA	99.9%	99.03%	-0.87
Sendwithus	Breaching SLA	99.9%	99.03%	-0.87
Shiftboard	Breaching SLA	99.9%	99.03%	-0.87
Spiceworks	Breaching SLA	99.9%	99.03%	-0.87
Synapse	Breaching SLA	99.9%	99.03%	-0.87
TextExpander	Breaching SLA	99.9%	99.03%	-0.87
Veritas	Breaching SLA	99.9%	99.03%	-0.87
Arduino	Breaching SLA	99.9%	99.17%	-0.73
Asana	Breaching SLA	99.9%	99.17%	-0.73
Bambu Lab	Breaching SLA	99.9%	99.17%	-0.73
Braze	Breaching SLA	99.9%	99.17%	-0.73
Campus Labs	Breaching SLA	99.9%	99.17%	-0.73
Demandbase	Breaching SLA	99.9%	99.17%	-0.73
Docker	Breaching SLA	99.9%	99.17%	-0.73

How we score SLA compliance

Each vendor is compared against its publicly stated SLA target. "Meeting" means the actual 30-day uptime is at or above the target; "Breaching" means below. Delta is the gap (positive = exceeding by that much; negative = breaching by that much). Breach hours convert the percentage gap into the actual hours of unmet SLA over the period.

See also: uptime rankings for raw 30/90-day reliability and transparency grades for how quickly each vendor acknowledges incidents.