SLA Compliance Tracking

Vendor uptime versus published SLA targets: who is meeting their commitments and who is breaching.

884

Meeting SLA

940

Breaching SLA

1,824

SLA-tracked vendors

48%

Compliance rate

Service	Status	SLA Target	Actual (30d)	Delta
Timely Limited	Breaching SLA	99.9%	98.75%	-1.15
TuneIn	Breaching SLA	99.9%	98.75%	-1.15
UpGuard CyberRisk	Breaching SLA	99.9%	98.75%	-1.15
Yardi Systems	Breaching SLA	99.9%	98.75%	-1.15
Zyte	Breaching SLA	99.9%	98.75%	-1.15
Bird	Breaching SLA	99.9%	98.89%	-1.01
CommCare HQ	Breaching SLA	99.9%	98.89%	-1.01
Copado Solutions	Breaching SLA	99.9%	98.89%	-1.01
Digistorm	Breaching SLA	99.9%	98.89%	-1.01
Divio	Breaching SLA	99.9%	98.89%	-1.01
Epos Now	Breaching SLA	99.9%	98.89%	-1.01
Exabeam	Breaching SLA	99.9%	98.89%	-1.01
Lago	Breaching SLA	99.9%	98.89%	-1.01
Huggy	Breaching SLA	99.9%	98.89%	-1.01
Invoca	Breaching SLA	99.9%	98.89%	-1.01
Jamf	Breaching SLA	99.9%	98.89%	-1.01
JFrog	Breaching SLA	99.9%	98.89%	-1.01
LiveKit	Breaching SLA	99.9%	98.89%	-1.01
Modern Treasury	Breaching SLA	99.9%	98.89%	-1.01
MoEngage	Breaching SLA	99.9%	98.89%	-1.01
OpenSRS	Breaching SLA	99.9%	98.89%	-1.01
SegMetrics	Breaching SLA	99.9%	98.89%	-1.01
SparkPost	Breaching SLA	99.9%	98.89%	-1.01
Tray.ai	Breaching SLA	99.9%	98.89%	-1.01
Treasury Prime	Breaching SLA	99.9%	98.89%	-1.01
Tyk	Breaching SLA	99.9%	98.89%	-1.01
Airbyte	Breaching SLA	99.9%	99.03%	-0.87
Cambly	Breaching SLA	99.9%	99.03%	-0.87
CloudAMQP	Breaching SLA	99.9%	99.03%	-0.87
CloudBees	Breaching SLA	99.9%	99.03%	-0.87
Fellow	Breaching SLA	99.9%	99.03%	-0.87
Figma	Breaching SLA	99.9%	99.03%	-0.87
fullcast.io	Breaching SLA	99.9%	99.03%	-0.87
Greenlight Guru	Breaching SLA	99.9%	99.03%	-0.87
GreyNoise Enterprise	Breaching SLA	99.9%	99.03%	-0.87
Kaltura	Breaching SLA	99.9%	99.03%	-0.87
Kentik SaaS US Cluster	Breaching SLA	99.9%	99.03%	-0.87
Kustomer	Breaching SLA	99.9%	99.03%	-0.87
Mailgun	Breaching SLA	99.9%	99.03%	-0.87
Mindvalley	Breaching SLA	99.9%	99.03%	-0.87
Opteo	Breaching SLA	99.9%	99.03%	-0.87
Pendo	Breaching SLA	99.9%	99.03%	-0.87
Postman	Breaching SLA	99.9%	99.03%	-0.87
PredictHQ	Breaching SLA	99.9%	99.03%	-0.87
Prisma	Breaching SLA	99.9%	99.03%	-0.87
ReadMe	Breaching SLA	99.9%	99.03%	-0.87
Roblox	Breaching SLA	99.9%	99.03%	-0.87
SEVENROOMS	Breaching SLA	99.9%	99.03%	-0.87
Synctera	Breaching SLA	99.9%	99.03%	-0.87
TeamSupport System	Breaching SLA	99.9%	99.03%	-0.87

How we score SLA compliance

Each vendor is compared against its publicly stated SLA target. "Meeting" means the actual 30-day uptime is at or above the target; "Breaching" means below. Delta is the gap (positive = exceeding by that much; negative = breaching by that much). Breach hours convert the percentage gap into the actual hours of unmet SLA over the period.

See also: uptime rankings for raw 30/90-day reliability and transparency grades for how quickly each vendor acknowledges incidents.