SLA Compliance Tracking

Vendor uptime versus published SLA targets — who is meeting their commitments and who is breaching.

451

Meeting SLA

1,397

Breaching SLA

1,848

SLA-tracked vendors

24%

Compliance rate

Service	Status	SLA Target	Actual (30d)	Delta
Read AI	Breaching SLA	99.9%	98.32%	-1.58
Segment	Breaching SLA	99.9%	98.32%	-1.58
Showpad	Breaching SLA	99.9%	98.32%	-1.58
Tradeshift	Breaching SLA	99.9%	98.32%	-1.58
Transcend	Breaching SLA	99.9%	98.32%	-1.58
Tulip Interfaces	Breaching SLA	99.9%	98.32%	-1.58
Azure	Breaching SLA	99.99%	98.46%	-1.53
Abnormal Security	Breaching SLA	99.9%	98.46%	-1.44
Akeneo	Breaching SLA	99.9%	98.46%	-1.44
Brivo	Breaching SLA	99.9%	98.46%	-1.44
Chase UK	Breaching SLA	99.9%	98.46%	-1.44
Clari	Breaching SLA	99.9%	98.46%	-1.44
Datadog	Breaching SLA	99.9%	98.46%	-1.44
DoorLoop	Breaching SLA	99.9%	98.46%	-1.44
DRACOON Cloud	Breaching SLA	99.9%	98.46%	-1.44
Faros AI	Breaching SLA	99.9%	98.46%	-1.44
Meraki	Breaching SLA	99.9%	98.46%	-1.44
MoonPay	Breaching SLA	99.9%	98.46%	-1.44
Perception Point	Breaching SLA	99.9%	98.46%	-1.44
Tonkean	Breaching SLA	99.9%	98.46%	-1.44
Userlane	Breaching SLA	99.9%	98.46%	-1.44
Zenfolio	Breaching SLA	99.9%	98.46%	-1.44
Alpaca	Breaching SLA	99.9%	98.60%	-1.30
WonderFi	Breaching SLA	99.9%	98.60%	-1.30
Boost.ai	Breaching SLA	99.9%	98.60%	-1.30
Cisco Meraki	Breaching SLA	99.9%	98.60%	-1.30
Customer.io	Breaching SLA	99.9%	98.60%	-1.30
Flock Safety	Breaching SLA	99.9%	98.60%	-1.30
fullcast.io	Breaching SLA	99.9%	98.60%	-1.30
Geckoboard	Breaching SLA	99.9%	98.60%	-1.30
FMX System	Breaching SLA	99.9%	98.60%	-1.30
GPS Insight	Breaching SLA	99.9%	98.60%	-1.30
Lytx Inc.	Breaching SLA	99.9%	98.60%	-1.30
Mariana Tek	Breaching SLA	99.9%	98.60%	-1.30
NationBuilder	Breaching SLA	99.9%	98.60%	-1.30
Netlify	Breaching SLA	99.9%	98.60%	-1.30
NordPass	Breaching SLA	99.9%	98.60%	-1.30
Palantir Foundry	Breaching SLA	99.9%	98.60%	-1.30
Pendo	Breaching SLA	99.9%	98.60%	-1.30
ProPay	Breaching SLA	99.9%	98.60%	-1.30
PushOwl	Breaching SLA	99.9%	98.60%	-1.30
Revel Systems	Breaching SLA	99.9%	98.60%	-1.30
Rhumbix	Breaching SLA	99.9%	98.60%	-1.30
Semaphore CI	Breaching SLA	99.9%	98.60%	-1.30
Shakepay	Breaching SLA	99.9%	98.60%	-1.30
Volusion	Breaching SLA	99.9%	98.60%	-1.30
WorkOS	Breaching SLA	99.9%	98.60%	-1.30
Yotpo	Breaching SLA	99.9%	98.60%	-1.30
Cloud 66	Breaching SLA	99.9%	98.74%	-1.16
Clover	Breaching SLA	99.9%	98.74%	-1.16

How we score SLA compliance

Each vendor is compared against its publicly stated SLA target. "Meeting" means the actual 30-day uptime is at or above the target; "Breaching" means below. Delta is the gap (positive = exceeding by that much; negative = breaching by that much). Breach hours convert the percentage gap into the actual hours of unmet SLA over the period.

See also: uptime rankings for raw 30/90-day reliability and transparency grades for how quickly each vendor acknowledges incidents.