SLA Compliance Tracking

Vendor uptime versus published SLA targets: who is meeting their commitments and who is breaching.

884

Meeting SLA

940

Breaching SLA

1,824

SLA-tracked vendors

48%

Compliance rate

Service	Status	SLA Target	Actual (30d)	Delta
Sanity	Breaching SLA	99.9%	98.33%	-1.57
Coralogix	Breaching SLA	99.9%	98.47%	-1.43
Depot	Breaching SLA	99.9%	98.47%	-1.43
Discord	Breaching SLA	99.9%	98.47%	-1.43
DroneDeploy	Breaching SLA	99.9%	98.47%	-1.43
Litmos	Breaching SLA	99.9%	98.47%	-1.43
Mergify	Breaching SLA	99.9%	98.47%	-1.43
MultiSafepay	Breaching SLA	99.9%	98.47%	-1.43
Turvo	Breaching SLA	99.9%	98.47%	-1.43
Wealthsimple	Breaching SLA	99.9%	98.47%	-1.43
ansarada	Breaching SLA	99.9%	98.61%	-1.29
Boomi	Breaching SLA	99.9%	98.61%	-1.29
Braze	Breaching SLA	99.9%	98.61%	-1.29
Buildertrend	Breaching SLA	99.9%	98.61%	-1.29
Computop Paygate GmbH	Breaching SLA	99.9%	98.61%	-1.29
Datadog	Breaching SLA	99.9%	98.61%	-1.29
Experian Data Quality	Breaching SLA	99.9%	98.61%	-1.29
Gravity Payments	Breaching SLA	99.9%	98.61%	-1.29
Lusha	Breaching SLA	99.9%	98.61%	-1.29
npm	Breaching SLA	99.9%	98.61%	-1.29
Overleaf	Breaching SLA	99.9%	98.61%	-1.29
Parabola	Breaching SLA	99.9%	98.61%	-1.29
Polar	Breaching SLA	99.9%	98.61%	-1.29
Proof	Breaching SLA	99.9%	98.61%	-1.29
RudderStack	Breaching SLA	99.9%	98.61%	-1.29
Segment	Breaching SLA	99.9%	98.61%	-1.29
Stonly	Breaching SLA	99.9%	98.61%	-1.29
Superhuman Mail	Breaching SLA	99.9%	98.61%	-1.29
Tavus	Breaching SLA	99.9%	98.61%	-1.29
Tiny Technologies	Breaching SLA	99.9%	98.61%	-1.29
Wix	Breaching SLA	99.9%	98.61%	-1.29
Workato	Breaching SLA	99.9%	98.61%	-1.29
Azure	Breaching SLA	99.99%	98.75%	-1.24
Arcserve	Breaching SLA	99.9%	98.75%	-1.15
Assignar	Breaching SLA	99.9%	98.75%	-1.15
ChargeOver	Breaching SLA	99.9%	98.75%	-1.15
Clerk	Breaching SLA	99.9%	98.75%	-1.15
EVE Online	Breaching SLA	99.9%	98.75%	-1.15
FullStory	Breaching SLA	99.9%	98.75%	-1.15
Imagine Learning	Breaching SLA	99.9%	98.75%	-1.15
InnFlow	Breaching SLA	99.9%	98.75%	-1.15
Later	Breaching SLA	99.9%	98.75%	-1.15
Lytx Inc.	Breaching SLA	99.9%	98.75%	-1.15
Mend	Breaching SLA	99.9%	98.75%	-1.15
Mitel CloudLink	Breaching SLA	99.9%	98.75%	-1.15
Osano	Breaching SLA	99.9%	98.75%	-1.15
Ironclad Clickwrap	Breaching SLA	99.9%	98.75%	-1.15
Riege Software	Breaching SLA	99.9%	98.75%	-1.15
Stripe	Breaching SLA	99.9%	98.75%	-1.15
Talkdesk	Breaching SLA	99.9%	98.75%	-1.15

How we score SLA compliance

Each vendor is compared against its publicly stated SLA target. "Meeting" means the actual 30-day uptime is at or above the target; "Breaching" means below. Delta is the gap (positive = exceeding by that much; negative = breaching by that much). Breach hours convert the percentage gap into the actual hours of unmet SLA over the period.

See also: uptime rankings for raw 30/90-day reliability and transparency grades for how quickly each vendor acknowledges incidents.