SLA Compliance Tracking

Vendor uptime versus published SLA targets: who is meeting their commitments and who is breaching.

866

Meeting SLA

964

Breaching SLA

1,830

SLA-tracked vendors

47%

Compliance rate

Service	Status	SLA Target	Actual (30d)	Delta
Upstash	Breaching SLA	99.9%	97.50%	-2.40
VanillaSoft	Breaching SLA	99.9%	97.50%	-2.40
Zenegy	Breaching SLA	99.9%	97.50%	-2.40
Amplience	Breaching SLA	99.9%	97.64%	-2.26
Boost.ai	Breaching SLA	99.9%	97.64%	-2.26
Canva	Breaching SLA	99.9%	97.64%	-2.26
Dfns	Breaching SLA	99.9%	97.64%	-2.26
Divio	Breaching SLA	99.9%	97.64%	-2.26
FutureLearn	Breaching SLA	99.9%	97.64%	-2.26
Searchspring	Breaching SLA	99.9%	97.64%	-2.26
SegMetrics	Breaching SLA	99.9%	97.64%	-2.26
Sentry	Breaching SLA	99.9%	97.64%	-2.26
Azure	Breaching SLA	99.99%	97.78%	-2.21
Convex	Breaching SLA	99.9%	97.78%	-2.12
iPipeline External Communication	Breaching SLA	99.9%	97.78%	-2.12
Kentik SaaS US Cluster	Breaching SLA	99.9%	97.78%	-2.12
Porter	Breaching SLA	99.9%	97.78%	-2.12
Render	Breaching SLA	99.9%	97.78%	-2.12
Ribbon Health	Breaching SLA	99.9%	97.78%	-2.12
sipgate	Breaching SLA	99.9%	97.78%	-2.12
Snapdocs, Inc.	Breaching SLA	99.9%	97.78%	-2.12
Clerk	Breaching SLA	99.9%	97.92%	-1.98
Codeium	Breaching SLA	99.9%	97.92%	-1.98
Atlassian (Confluence)	Breaching SLA	99.9%	97.92%	-1.98
Deepgram	Breaching SLA	99.9%	97.92%	-1.98
Dialpad	Breaching SLA	99.9%	97.92%	-1.98
Kustomer	Breaching SLA	99.9%	97.92%	-1.98
Newton	Breaching SLA	99.9%	97.92%	-1.98
Plaid	Breaching SLA	99.9%	97.92%	-1.98
Pulse	Breaching SLA	99.9%	97.92%	-1.98
Amplitude	Breaching SLA	99.9%	98.06%	-1.84
BigID	Breaching SLA	99.9%	98.06%	-1.84
Buildkite	Breaching SLA	99.9%	98.06%	-1.84
Buttondown	Breaching SLA	99.9%	98.06%	-1.84
Contentstack	Breaching SLA	99.9%	98.06%	-1.84
DNSimple	Breaching SLA	99.9%	98.06%	-1.84
DroneDeploy	Breaching SLA	99.9%	98.06%	-1.84
Epic Games	Breaching SLA	99.9%	98.06%	-1.84
EVE Online	Breaching SLA	99.9%	98.06%	-1.84
Expel, Inc.	Breaching SLA	99.9%	98.06%	-1.84
Fellow	Breaching SLA	99.9%	98.06%	-1.84
Form3	Breaching SLA	99.9%	98.06%	-1.84
Gitpod	Breaching SLA	99.9%	98.06%	-1.84
Litify	Breaching SLA	99.9%	98.06%	-1.84
Mailgun	Breaching SLA	99.9%	98.06%	-1.84
Ping Identity	Breaching SLA	99.9%	98.06%	-1.84
Replicate	Breaching SLA	99.9%	98.06%	-1.84
Semgrep	Breaching SLA	99.9%	98.06%	-1.84
Taulia	Breaching SLA	99.9%	98.06%	-1.84
Vibes	Breaching SLA	99.9%	98.06%	-1.84

How we score SLA compliance

Each vendor is compared against its publicly stated SLA target. "Meeting" means the actual 30-day uptime is at or above the target; "Breaching" means below. Delta is the gap (positive = exceeding by that much; negative = breaching by that much). Breach hours convert the percentage gap into the actual hours of unmet SLA over the period.

See also: uptime rankings for raw 30/90-day reliability and transparency grades for how quickly each vendor acknowledges incidents.