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SMS Delivery Failures

Major Impact Investigating Ongoing April 18, 2026

Incident Lifecycle

Investigating Investigating

Incident Timeline

Investigating
We are continuing to investigate the SMS delivery issue impacting all customers in the US region. Push notifications will continue to work as expected. Further updates will be provided as more information becomes available.
Apr 18, 2026 at 5:39 AM UTC
Investigating
We are currently detecting an issue with carriers in the US region for SMS delivery. We are currently working with providers to restore the service. In the meantime, please use other means of authentication such as Duo Push.
Apr 18, 2026 at 4:30 AM UTC
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