Datto Networking - Loopback DNS on Local Interfaces Disrupts Networking Connections
Incident Lifecycle
Affected Components
Secure Edge
Incident Timeline
Monitoring
Our engineering team has identified the root cause and released a hotfix Windows client release (v2.1.1.0) addressing the DNS configuration issue identified in the prior release.
The hotfix automatically detects and corrects affected DNS settings upon startup, restoring internet connectivity and DNS functionality.
The updated client can be installed directly over the impacted version and includes all prior improvements and fixes from v2.1.0.0.
While initial assessment suggested some impact...
The hotfix automatically detects and corrects affected DNS settings upon startup, restoring internet connectivity and DNS functionality.
The updated client can be installed directly over the impacted version and includes all prior improvements and fixes from v2.1.0.0.
While initial assessment suggested some impact...
Feb 12, 2026 at 3:22 AM UTC
Investigating
Our engineering team has identified the root cause and released a hotfix Windows client release (v2.1.1.0) addressing the DNS configuration issue identified in the prior release.
The hotfix automatically detects and corrects affected DNS settings upon startup, restoring internet connectivity and DNS functionality.
The updated client can be installed directly over the impacted version and includes all prior improvements and fixes from v2.1.0.0.
While initial assessment suggested some impact...
The hotfix automatically detects and corrects affected DNS settings upon startup, restoring internet connectivity and DNS functionality.
The updated client can be installed directly over the impacted version and includes all prior improvements and fixes from v2.1.0.0.
While initial assessment suggested some impact...
Feb 12, 2026 at 3:18 AM UTC
Identified
We are aware of a problem where the assignment of loopback DNS on local interfaces disrupts networking connections on version 2.1.0.0 of Datto Secure Edge.
The Kaseya R&D Team has identified the issue and is working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
The Kaseya R&D Team has identified the issue and is working towards a resolution.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Feb 11, 2026 at 6:56 PM UTC
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