Intermittent 5xx errors for Cloudflare Access authentication requests
Incident Lifecycle
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Apr 24, 2026 at 10:02 PM UTC
Identified
A fix has been identified and is being deployed in a controlled rollout across impacted regions. Cloudflare engineering is observing a decrease in overall error rates as the rollout progresses. Errors will continue to occur intermittently until the deployment is complete across all affected infrastructure. We will continue to monitor and provide updates as the rollout advances.
Apr 24, 2026 at 8:17 PM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Apr 24, 2026 at 5:05 AM UTC
Identified
Beginning April 21, a subset of Cloudflare Access customers experienced intermittent HTTP 500 errors on authentication requests. Impact is limited to a small percentage of requests in specific geographies. Service authentication requests are seeing the highest share of the errors.
Cloudflare engineering is progressing a corrected rollout under tighter monitoring.
Cloudflare engineering is progressing a corrected rollout under tighter monitoring.
Apr 23, 2026 at 9:05 PM UTC
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