Experiencing issues with billing cycle refreshing credits/builds for certain Bitrise plans
Incident Lifecycle
Incident Timeline
Identified
The issue has been identified and a fix is being implemented.
Apr 20, 2026 at 4:37 PM UTC
Investigating
<b>We are currently investigating a service disruption affecting account, team, and billing features on the Bitrise website. Users may observe their credits/build not being refreshed at the start of their billing cycle.</b>
<b>Services:</b>
Features related to managing account details, teams and team members, billing and payments.
<b>Scope:</b>
A subset of users
<b>Severity:</b>
SEV-2
<b>What we’re doing?</b>
Our Engineering teams are actively investigating this incident, monitoring al...
<b>Services:</b>
Features related to managing account details, teams and team members, billing and payments.
<b>Scope:</b>
A subset of users
<b>Severity:</b>
SEV-2
<b>What we’re doing?</b>
Our Engineering teams are actively investigating this incident, monitoring al...
Apr 20, 2026 at 4:37 PM UTC
Was your business affected by this Bitrise outage?
Set up instant alerts for Bitrise, be the first to know about outages via email, Slack, Teams, or Discord.