Help Scout vs Zoom
Side-by-side reliability comparison based on real-time monitoring data over the last 25 days.
Help Scout
Help desk and customer support platform with shared inbox and knowledge base.
OperationalZoom
Video communications platform for meetings, webinars, phone, chat, and virtual events used by businesses, schools, and individuals worldwide.
Operational| Metric | Help Scout | Zoom |
|---|---|---|
| Current Status | Operational | Operational |
| Uptime (25-day) | 93.75% | 48% |
| Days with Issues | 1 | 13 |
| Feed Type | Statuspage | Statuspage |
| Status Page | View → | View → |
Help Scout vs Zoom: Reliability Comparison
Choosing between Help Scout and Zoom? Reliability matters. ServiceAlert.ai tracks both services in real time, monitoring their status pages for outages, degraded performance, and maintenance windows.
Over the last 25 days, Help Scout has maintained 93.75% uptime with 1 day of issues, while Zoom has achieved 48% uptime with 13 days of issues.
Want instant alerts when either service goes down? Sign up for ServiceAlert.ai to monitor both services and get notified via email, Slack, Teams, Google Chat, or Discord.