Help Scout vs Dialpad
Side-by-side reliability comparison based on real-time monitoring data over the last 19 days.
Help Scout
Help desk and customer support platform with shared inbox and knowledge base.
OperationalDialpad
AI-powered cloud communications platform providing business phone, video conferencing, contact center, and sales engagement solutions.
Operational| Metric | Help Scout | Dialpad |
|---|---|---|
| Current Status | Operational | Operational |
| Uptime (19-day) | 93.75% | 89.47% |
| Days with Issues | 1 | 2 |
| Feed Type | Statuspage | Statuspage |
| Status Page | View → | View → |
Help Scout vs Dialpad: Reliability Comparison
Choosing between Help Scout and Dialpad? Reliability matters. ServiceAlert.ai tracks both services in real time, monitoring their status pages for outages, degraded performance, and maintenance windows.
Over the last 19 days, Help Scout has maintained 93.75% uptime with 1 day of issues, while Dialpad has achieved 89.47% uptime with 2 days of issues.
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