Lightspeed Retail (S-Series) - BridgePay

Our team is actively monitoring the situation and working closely with our partners to understand the scope and expected resolution timeline. We recognize how critical payment processing is to your business and sincerely appreciate your patience.

VERY IMPORTANT: As a precautionary measure, BridgePay is advising that no further payment processing attempts are made while their system is unavailable. Consult their status page for the latest updates and information.

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We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

Our team is actively monitoring the situation and working closely with our partners to understand the scope and expected resolution timeline. We recognize how critical payment processing is to your business and sincerely appreciate your patience.

If you would like to explore troubleshooting options or review available next steps, please contact our Support team at support@shopkeep.com, or start a live chat directly from your Back Office by navigating to the “Support” tab. Our team will b...

BridgePay is still investigating the issue.

Our team is actively monitoring the situation and working closely with our partners to understand the scope and expected resolution timeline. We recognize how critical payment processing is to your business and sincerely appreciate your patience.

If you would like to explore troubleshooting options or review available next steps, please contact our Support team at support@shopkeep.com, or start a live chat directly from your Back Office by navigating to the “Support” tab. Our team will b...

We are currently investigating an issue affecting merchants using Lightspeed Retail (S-Series) using BridgePay. A dedicated team is investigating the issue.