Mattermost vs Intercom
Side-by-side reliability comparison based on real-time monitoring data over the last 25 days.
Mattermost
Open-source team collaboration and messaging platform for secure, self-hosted or cloud-based enterprise communications.
OperationalIntercom
Customer messaging platform combining live chat, chatbots, help desk, and product tours for customer support and engagement.
Operational| Metric | Mattermost | Intercom |
|---|---|---|
| Current Status | Operational | Operational |
| Uptime (25-day) | 100% | 92% |
| Days with Issues | 0 | 2 |
| Feed Type | Statuspage | Statuspage |
| Status Page | View → | View → |
Mattermost vs Intercom: Reliability Comparison
Choosing between Mattermost and Intercom? Reliability matters. ServiceAlert.ai tracks both services in real time, monitoring their status pages for outages, degraded performance, and maintenance windows.
Over the last 25 days, Mattermost has maintained 100% uptime with 0 days of issues, while Intercom has achieved 92% uptime with 2 days of issues.
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