Intercom vs Slack

Side-by-side reliability comparison based on real-time monitoring data over the last 25 days.

Intercom

Intercom

Customer messaging platform combining live chat, chatbots, help desk, and product tours for customer support and engagement.

Operational
vs
Slack

Slack

Business communication platform with channels, direct messaging, voice/video calls, and extensive app integrations for team collaboration.

Operational
Metric Intercom Slack
Current Status Operational Operational
Uptime (25-day) 92% 100%
Days with Issues 2 0
Feed Type Statuspage Rss
Status Page View → View →

Intercom vs Slack: Reliability Comparison

Choosing between Intercom and Slack? Reliability matters. ServiceAlert.ai tracks both services in real time, monitoring their status pages for outages, degraded performance, and maintenance windows.

Over the last 25 days, Intercom has maintained 92% uptime with 2 days of issues, while Slack has achieved 100% uptime with 0 days of issues.

Want instant alerts when either service goes down? Sign up for ServiceAlert.ai to monitor both services and get notified via email, Slack, Teams, Google Chat, or Discord.