Help Scout vs Webex
Side-by-side reliability comparison based on real-time monitoring data over the last 25 days.
Help Scout
Help desk and customer support platform with shared inbox and knowledge base.
OperationalWebex
Cisco's video conferencing and collaboration platform offering meetings, webinars, team messaging, calling, and whiteboarding for enterprises.
Operational| Metric | Help Scout | Webex |
|---|---|---|
| Current Status | Operational | Operational |
| Uptime (25-day) | 93.75% | 96% |
| Days with Issues | 1 | 1 |
| Feed Type | Statuspage | Healthcheck |
| Status Page | View → | View → |
Help Scout vs Webex: Reliability Comparison
Choosing between Help Scout and Webex? Reliability matters. ServiceAlert.ai tracks both services in real time, monitoring their status pages for outages, degraded performance, and maintenance windows.
Over the last 25 days, Help Scout has maintained 93.75% uptime with 1 day of issues, while Webex has achieved 96% uptime with 1 day of issues.
Want instant alerts when either service goes down? Sign up for ServiceAlert.ai to monitor both services and get notified via email, Slack, Teams, Google Chat, or Discord.