Dialpad vs Zendesk
Side-by-side reliability comparison based on real-time monitoring data over the last 25 days.
Dialpad
AI-powered cloud communications platform providing business phone, video conferencing, contact center, and sales engagement solutions.
OperationalZendesk
Customer service software and sales CRM platform with ticketing, live chat, help center, and AI-powered automation for support teams.
Operational| Metric | Dialpad | Zendesk |
|---|---|---|
| Current Status | Operational | Operational |
| Uptime (25-day) | 89.47% | 96% |
| Days with Issues | 2 | 1 |
| Feed Type | Statuspage | Healthcheck |
| Status Page | View → | View → |
Dialpad vs Zendesk: Reliability Comparison
Choosing between Dialpad and Zendesk? Reliability matters. ServiceAlert.ai tracks both services in real time, monitoring their status pages for outages, degraded performance, and maintenance windows.
Over the last 25 days, Dialpad has maintained 89.47% uptime with 2 days of issues, while Zendesk has achieved 96% uptime with 1 day of issues.
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